Peotone Storage

Reviews

• LB

  Lisa Bell

  Oct 26, 2024
  1.0
  I have been a customer for years at the Peotone Public Storage and would not recommend it to anyone. When I started out the old couple that I communicated with were very sweet and helpful. They were not the ones who continued to help with phones and the cleaning of the house. Someone else must have taken over because the place went downhill and became not a happy place anymore, There were times when I called and asked for information on something and didn't even get a response back. If you are going to be a manager you should keep the customers happy and run the whole business properly in order to succeed. This is called dedication or it’s never going to keep working.
• MM

  Mike McKay

  Oct 26, 2024
  1.0
  If I could give this place ZERO stars I would. The lady who handles most of the billing and phone calls is EXTREMELY disrespectful. The place took months to fix the coded door and could have been walked in by anybody. The place is dirty filled with bugs, broken lights, random junk all over the place. In need of major TLC. I would not recommend keeping any of your storage here.
• SG

  Scott Glowinke

  Apr 28, 2022
  3.0
  No fenced in property. Which isn't great for security. But they do offer a free truck rental to move your stuff into their storage facility. But not to move out.
• MC

  Marc Chavez

  Dec 25, 2018
  3.0
  The prices seem cheap but Peotone is some distance outside of Chicago, I think it's not even the same county. A friend brought me along so I could see the size of the storage units and they are very large. About the size of a very long single car I estimate about 24 feet depth by about 10 feet wide, because the storage building has a high pitched roof the highest point of the unit is about 12-14 feet high as opposed to the door height of a typical garage door of maybe 6 1/2 feet tall. That's the good part the bad part is the units are not protected from much other than rain and in the case of my friend a leaking roof proved no guarantee against rain damage, and as we were to find that after months of unresponsiveness to the rain complaints there was a bad mold problem due to the fact these units have no environmental control of any kind and being located far from a city more subject extreme of dew and frosting which leads build up of moldy conditions. So if I were to store machinery or something in a sealed container thisight not be much of an issue but in my friend's case storing clthi g and furniture along with numerous household items like a microwave, TV, and kitchen items he found got ruined by mold. The manager was willing to work with him on allowing him to move his remaining items to a unit that didn't have a leak. But was quick to state if anyone demanded any compensation for damages due to mold he would get his lawyer involved. Sounds like the nice ild grampa like manager really is just a cover for someone that call play hardball if you push too hard. Now in all fairness I never got the rental agreement I requested before I would consider renting. But two things kept me from going farther. One is the exposure of these units standing as buildings out in a rural area exposed the extremes of humidity, tornados, and lack of responsiveness by the management when a problem was clearly pointed out that led to damage and later minizing of the loss as something that just happens. I think I'll pay bitore and find storage closer to Chicago that doesn't suffer those humidity extremes once you leave built up areas like the city and suburbs. On the other hand if I had some industrial machinery its not a bad deal.

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