Brand Certified
Lowe's Home Improvement
4.0(879 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
1000 Willow Road, Northbrook, IL
60062, United States
Certified by Lowe's Home Improvement • May 17, 2026
(847) 418-4540
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/IL-Northbrook/2728?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-2728-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Northbrook, IL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.0
879 reviews
5 stars
477
4 stars
169
3 stars
82
2 stars
27
1 star
124
- GGGeorge (George)3 days ago1.0When I purchased the Wagner sprayer at Lowe’s, no clear return policy was visible at the point of purchase. Only when I came back (less than 30 days like in HomeDepot, Menards or Amazon) to return it did they reveal a strict 48-hour return policy for sprayers, along with air conditioners and other items. It’s incredibly misleading—you only learn about this when you want to return something, not when you’re buying it. So if you’re thinking about buying equipment at Lowe’s, beware—they won't stand behind it if anything goes wrong beyond two days.
- YYYossiaNorth5 days ago5.0The store is understaffed, but they always do their best to help.
- MLMarta LazicMay 8, 20265.0Great selection in store and online and customer service has been very helpful. Especially thanks to Todd and Twanda for helping us in store!!
- ECEliete CorreaMay 4, 20261.0The cashier guy at garden department was nice, but couldn’t find anyone to help me load the car with potting mix. After I asked a few people with no luck, a costumer came to help me.
- SSSimon StrongApr 25, 20265.0Ewan in customer service patiently answered my questions to see if a battery was available. Even when I thought I saw it in the store he came to see if it was true.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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