Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our facility at 1991 W Haven Ave is no exception. Our New Lenox storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Gougar Rd and I-80, we're trusted by neighbors in Ingalls Park, Joliet, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.
Explore offerings from Extra Space Storage on 1991 W Haven Ave in New Lenox, with popular services available at this location.
3698 Services
13 items
Services
Self Storage
Extra Space Storage offers a wide range of secure self storage solutions for residential and commercial needs. Our storage units are rented on a month-to-month basis and come in a variety of sizes from 5x5 to 10x30 (with additional sizing available).
Online Payments
Extra Space Storage makes it easy to pay your storage rental bill online. Simply log into your account to access statements, make a payment, and more. You can make one-time online payments or even set up recurring payments.
Packing & Moving Supplies
Extra Space Storage sells packing and moving supplies like boxes, bubble wrap, packing tape, rope, moving kits, and more. We have all of the moving supplies you need for a successful move!
Drive Up Access
Drive-up access units at Extra Space Storage allow you to pull your vehicle directly next to your storage unit to easily load and unload items. Some locations even allow drive-up units to be used for vehicle storage for cars, motorcycles, and more.
Climate Controlling
Climate control at Extra Space Storage can help protect sensitive items from extreme temperatures. These units typically stay between 55 and 80 degrees year-round.
Electronic Gate Access
Extra Space Storage facilities with electronic gate access have a main gate or door that can only be opened with a code entered on an electronic keypad. Each customer is given a unique access code, allowing managers to see who's coming and going at all times.
Covered Drive Aisles
Extra Space Storage facilities with covered drive aisles allow you to pull your vehicle through the building itself so that you and your vehicle are protected from the elements when moving belongings in and out of storage.
Covered Loading Bay
A covered loading bay is a large loading area with a roof. These covered bays simplify the loading and unloading process at Extra Space Storage by shielding our customers from sun, rain, wind, and other elements.
Package Placement
Extra Space Storage facilities can accept package deliveries on behalf of customers. For more information about package acceptance and placement, contact our team!
Deliveries Accepted
Some Extra Space Storage locations allow deliveries to be accepted. With delivery acceptance, a staff member will be available to accept your mail and keep it in a secure place until you pick it up.
Drive-In Building
Drive-in buildings allow Extra Space Storage customers to pull their vehicle into the facility to load or unload items. This indoor environment is convenient for storing belongings and provides comfort and protection from the elements.
Drive Up Access
Drive-up access units at Extra Space Storage allow you to pull your vehicle directly next to your storage unit to easily load and unload items. Some locations even allow drive-up units to be used for vehicle storage for cars, motorcycles, and more.
Heated Loading Bay
Heated loading bays at Extra Space Storage use heaters to warm the area of our facilities where customers load and unload their items, providing comfort and convenience year-round.
Reviews
4.8
406 reviews
5 stars
377
4 stars
12
3 stars5
2 stars2
1 star
10
BA
Berny Aviles
2 days ago
5.0
Doing work on site, store manager being awesome at providing space and resources for staging our material. Friendly service, respectful. Deff recommend 👌
KC
Kelly Cordova
Jun 6, 2026
5.0
I haven’t moved in yet, but Mariah has been wonderful to work with.
TA
Tuesday Austin-Brown
Jun 5, 2026
5.0
Great customer service Mariah! Knowledgeable and very helpful … I appreciate your assistance!
VB
Victor Burciaga
Jun 5, 2026
5.0
Great service!
AB
Andrew Burkholder
May 2, 2026
5.0
Jacqueline was extremely knowledgeable, helpful and professional. It was a good experience.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of New Lenox, Gillets, Ingalls Park, Preston Heights, Joliet, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the intersection of Gougar Rd and I-80.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Can I reserve a storage unit online at Extra Space Storage?
Yes, you can reserve your storage unit online through their website to enjoy up to 40% off storage costs.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled, standard, drive-up access units, vehicle storage options, and more.
Does Extra Space Storage provide packing and moving supplies?
Yes, moving and packing supplies, including boxes, are available both online and at the local facility.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there security and management on-site at the Extra Space Storage facility?
Yes, the facility has exceptional security measures and an on-site resident manager to assist customers.
Are Extra Space Storage units ADA compliant?
Yes, the facility is ADA compliant to accommodate customers with disabilities.
What nearby points of interest can help me find Extra Space Storage?
Extra Space Storage is located near the intersection of Gougar Rd and I-80, close to New Lenox Toastmasters and New Life Church, which can help you locate the facility easily.
What nearby community resources are available around Extra Space Storage?
Nearby community resources include New Lenox Toastmasters for social and communication development, and New Life Church for religious services.
Are there medical and emergency services near Extra Space Storage?
Yes, Professional Medical Supply, AMR New Lenox ambulance services, and Kurtz Ambulance are located nearby, providing easy access to medical and emergency support.
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