This profile is uncertified and using publicly sourced data
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Business Details
About
Swimming Pool ContractorHot Tub StorePool Cleaning ServiceSwimming Pool Repair ServiceSwimming Pool Supply Store
Our business was founded in 1996 by the original owners and passed down to our current owners, Mike and Crystal Hemby, in 2009. Our family is invested in making your outdoor dreams become a reality, with three generations proudly serving Mount Vernon and the seven surrounding counties. We have strong ties within our community that we have built over the last 20 years.
Location
Crystal Clear Pools & Spas
521 E, 521 State Rte 142, Mt Vernon, IL
62864, United States
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.