Question 1

How often should my pool be cleaned?

Accepted Answer

For most residential pools, a weekly cleaning during swim season is recommended to maintain water balance and remove debris. If your pool experiences heavy usage, is affected by storms, or is surrounded by many trees, more frequent cleanings may be necessary.

Question 2

What does a typical pool cleaning service include?

Accepted Answer

A standard pool service visit typically encompasses several tasks: removing surface debris, vacuuming the pool floor, cleaning walls and steps, testing and adjusting chemical levels, emptying skimmer and pump baskets, and inspecting pool equipment such as the pump, filter, and heater. These activities are essential for maintaining clean and safe swimming conditions.

Question 3

Do you offer pool opening and closing services?

Accepted Answer

Yes, we provide seasonal services for Illinois pools due to winter weather. Our pool opening service in spring includes cover removal, equipment startup, system inspection, and initial chemical treatment. For fall closings, we winterize plumbing and equipment, lower the water level, add winter chemicals, and install the pool cover.

Question 4

What does pool opening service include

Accepted Answer

Our pool opening service consists of several steps: we remove, clean, and fold the winter cover; reinstall pool equipment such as ladders, rails, pumps, and diving boards; activate the pool pump and filter system; conduct chemical testing; and vacuum any debris from the pool.

Question 5

Why is my pool water cloudy or green?

Accepted Answer

Cloudy or green pool water can result from various factors including chemical imbalance, algae growth, inadequate filtration or circulation, or an accumulation of debris or organic matter. Regular cleaning and proper chemical maintenance are usually effective in preventing these issues.

Question 6

Do I need to run my pool pump every day?

Accepted Answer

Yes, it's advisable to operate your pool pump and filter for approximately 10-12 hours daily. This ensures proper water circulation and filtration, which are crucial for maintaining pool cleanliness.

Question 7

How often should pool water be replaced?

Accepted Answer

Pool water replacement is typically recommended every 5-7 years. The exact timing depends on factors such as chemical buildup and overall water quality.

Question 8

Do you repair pool equipment?

Accepted Answer

Yes, we offer repair and installation services for various pool equipment including pumps, filters, heaters, liners, and covers. We also provide leak detection and repair services.

Question 9

Do I need to be home during service?

Accepted Answer

Your presence is not required during service, provided our technicians have access to the pool area. We can complete the necessary work while you're away from home.

Question 10

How can I keep my pool cleaner between service visits?

Accepted Answer

To maintain your pool between professional service visits, we recommend regular debris skimming, daily pump operation, emptying skimmer baskets, and ensuring the water level remains appropriate. These simple steps can significantly contribute to your pool's cleanliness and efficiency.

Aquarius Pools Inc

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