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The Lock Up Self Storage

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About

Self-Storage FacilityMoving Supply StorePackaging Supply StoreBoat Storage FacilityWine Storage Facility
Looking for secure storage in River North? The Lock Up Self Storage has been trusted by Chicagoans since 1976 for climate-controlled units and 24/7 security. Our River North Chicago location offers electronic access, carpeted hallways, and complimentary move-in truck use with every new rental—ideal for city living and business storage alike.

Location

The Lock Up Self Storage
350 W Kinzie St, Chicago, IL
60654, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.