Storage Post Self Storage

Reviews

• SU

  Sol Uson

  Sep 29, 2026
  5.0
  We got a 10x10 unit here today, sept 29 2026, tuesday. Adrian was very helpful and polite. He was assisting a handicapped customer when i arrived, and he was very helpful to her too. The process went smooth and fast. The elevator is working fine. There were technicians doing some repairs in the building. I hope there will be no water leak in my rented unit. Price is affordable compared to other storage.
• SA

  Samuel Adebayo

  Aug 22, 2026
  1.0
  Terrible location and Terrible service. The manager, Adrian, was rude and obnoxious. The elevator was not working, and lots of water in our unit causing lots of damages to our Musical equipments and electronics. The unit was also dark
• NA

  N A

  Aug 21, 2026
  1.0
  Entered my email and phone number online to look at rates. Did not reserve a unit. The store manager of this location called me immediately to pressure me to complete a sale.
• DL

  Diego Llivisaca

  Aug 17, 2026
  1.0
  THIS PLACE DOESN’T TAKE SAFETY SERIOUSLY ANYMORE. This place used to be Honor Storage, a modest, neighborhood storage facility where tenants actually mattered. Since Storage Post Self Storage bought the property, some things have improved, but other important issues have been completely neglected. As a tenant who has rented here for many years, I now feel like we are nothing more than a number. My biggest concern is safety. TWICE, we have made the staff aware that a man is living in Unit 206. This has been going on for at least two months. The last time I brought it up, I was told that they “need to catch the guy in there.” That makes absolutely no sense to me. You have cameras throughout the facility, so why are they there if they aren't being used to address situations like this? Are they just for show? We go to the facility at different and random times, and he is consistently there, especially after 6:30 p.m. As I am writing this review, it is Monday, August 17, at 6:56 p.m., and the man is currently inside Unit 206. Management can check the cameras and verify this. The door to the unit is halfway open because he is inside. You can hear him using his cell phone and watching videos. Sometimes, there is even a strong smell of alcohol coming from the unit. This is not something I think tenants should have to deal with. My wife used to feel completely comfortable going to the storage unit by herself or with our kids. Now, she and the kids no longer feel safe doing that. And honestly, I don't blame them. When you have a man living in a storage unit, sometimes drinking inside, you simply don't know what could happen. This is a serious safety concern, and management should not wait for something to happen before taking action. Or are you really waiting for something to happen? On top of that, the elevator has now been broken for almost a month. People rent storage units because they often have heavy belongings. Having to carry everything up and down the stairs for weeks is completely unacceptable. What makes this even more frustrating is that the company has no problem enforcing their own rules when it comes to collecting money. And that's perfectly fine, as long as they also keep up with their responsibilities, including security, safety, and maintaining the facility. As tenants, we should be able to expect both. After many years as a tenant, I am seriously considering taking my business somewhere else. It's disappointing to see what used to be a neighborhood storage facility become something that feels increasingly corporate and impersonal, where tenants are treated like numbers. If you are considering renting here, I would strongly encourage you to think about these issues first. And to management and corporate: please start taking your tenants' safety and concerns seriously.
• DH

  Dan Harris

  Aug 16, 2026
  1.0
  The only elevator has been down for over a week now, so I have to walk up and down 6 flights of crumbling concrete stairs to get to my unit, and I store really heavy stuff. They have completely ghosted my emails and messages Everyone that posts a legitimate, detailed complaint here gets responded with “we don’t have you listed here as a customer” …. Yeah right… I’ve been in this building for 3 years, with the previous company it was actually great, but with Storage Post, they increased my rent by 42% in just one year, and the facility is rapidly approaching complete nightmare mode. I’m looking for a new unit somewhere else.

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