Brand Certified
Lowe's Home Improvement
3.8(2221 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
2630 N. Narragansett Avenue, Chicago, IL
60639, United States
Certified by Lowe's Home Improvement • May 17, 2026
(773) 413-5120
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/IL-Chicago/1845
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Chicago, IL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
3.8
2,221 reviews
5 stars
1,095
4 stars
472
3 stars
201
2 stars
106
1 star
347
- EHEmanuel HernandezMay 11, 20263.0As usual can't find anybody to help. Of course no real experts on home maintenance. But the staff is very friendly, and the frontend girls were great.
- WWWilliamMay 9, 20261.005/09/2026 the woman at the self check out at around 6:00pm by the name mari was too busy talking to her co workers to assist the customers in need of assistance, one of those customers asked for help and her snarky diva came out to play, i get she gets paid minimum wage but if she has no customer service skills, send her to the back to move boxes around
- LFlisette fernandezMay 8, 20261.0Becareful with what you buy. Associates help you get the product, help you pay but fail to tell you if there’s certain exceptions on the return policy that applies. If you are un certain of a product i definitely recommend trying menards or home depot! 👎🏻
- BOBaba OMay 6, 20261.0Was referred to the store by a design specialist to finish an online order. The person that we were directed to speak to (Jimmy) was paged but never showed up. The customer service people just looked silly when asked a second time for him and said sorry. Lost a very big purchase because of poor customer service.
- SWSteven WagnerApr 22, 20261.0If I could give zero stars I would. I needed a gallon of paint. Simple. Right? Apparently not at 7:15am. I was informed nobody would be available until after 8am. I come back and nobody is at the paint station. The lady near checkout pages customer service at 9:12am. I wait until 9:22am and leave, forever
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website