La-Z-Boy Chicago

Reviews

• CS

  Caleigh Shaw

  May 11, 2026
  5.0
  I had a great experience at this La-Z-Boy location. The store looked great and had a large selection on the floor. We came in because of the 30% off sale, and while the furniture is expensive, the sale made the pricing more reasonable. Nick, our sales associate, was helpful, attentive, and knowledgeable without being overbearing. He gave useful details and suggestions when needed and also gave us space to look and make decisions on our own. We also worked with Epiphany, a design associate who was still in training. She gave helpful, candid opinions when looking at fabric swatches and made that part of the process fun. The chair will take about 6 to 8 weeks to arrive, but the team was upfront about the timeline.
• JT

  James Tansley

  May 2, 2026
  5.0
  Great store. Nick was extremely helpful and knowledgeable helping me find my perfect piece. The whole experience was first rate. Highly recommended.
• VL

  Vicki Ladage

  Apr 30, 2026
  5.0
  Nick provided excellent customer service and was very knowledgeable about the products. I look.forward to.receiving my.purchase in the timeframe provided.
• RA

  Resa Alb

  Apr 29, 2026
  5.0
  We spent some time today with Nick at the store on Halsted. He was very helpful and patient as we tried different chairs and options and dragged him all over the store while we made up our minds. This review is just for the wonderful service and attention- we have to wait a bit while our custom recliner is built!
• TS

  Tamara Schiller

  Apr 26, 2026
  5.0
  Everyone was very helpful and attentive. I really appreciated the advice about color and design of the fabric.