Jen was very helpful and kind. She asked all the right questions and then let us walk around and try things out. She came back to check on us and made suggestions. I have shopped at furniture row before and will definitely be back.
JT
Joni Thee
5 days ago
5.0
Our salesperson, Katie Smith, met us at the front door with a big smile on her face and was happy to help us find a piece of furniture that we were looking for!! She was extremely helpful and very pleasant to work with! We’ll definitely look for her to help us on our next visit!
GB
Gi Anna Fenella Belita
6 days ago
5.0
We had a wonderful experience at Furniture Row! The selection was beautiful, with plenty of high-quality options for every style and budget. Katie was friendly, knowledgeable, and never made us feel pressured. She took the time to answer all our questions and helped us find exactly what we were looking for. The entire process, from browsing to checkout, was smooth and enjoyable. We’re very happy with our purchase and would definitely recommend this store to anyone looking for great furniture and outstanding customer service!
MO
Mary Owens
Jul 3, 2026
5.0
Jenn was absolutely wonderful! She showed us exactly what we were looking for. We were on and out in no time at all.
SB
Sherri Bolen
Jun 25, 2026
5.0
Jenn was AMAZING. We walked in 20 minutes before closing to buy a loveseat we saw online. We looked at other loveseats in the store, ultimately choosing the one we came in to get. Jenn walked us through the store showing us other possible choices. We also bought an area rug. We didn’t plan out the timing and Jenn ended up staying after closing to get us checked out. (Our bad.) She was so personable and knowledgeable.
Furniture Row is located at 2711 N. Prospect Ave., Champaign, IL 61822, USA.
What are the store hours for Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What types of furniture does Furniture Row specialize in?
Furniture Row specializes in home furnishings including living room, dining room, bedroom, home office, and outdoor furniture.
Does Furniture Row offer financing options?
Yes, Furniture Row offers financing options to help with your purchases.
What payment methods are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Furniture Row provide delivery and in-store pickup?
Yes, Furniture Row offers both delivery services and in-store pickup options.
How can I contact Furniture Row customer service?
You can reach Furniture Row customer service by phone at +1 217-351-5157 or by email at customerservice@furniturerow.com.
Are there wheelchair accessible entrances and parking at Furniture Row?
Yes, Furniture Row has wheelchair accessible entrances and parking.
What nearby stores can I visit when shopping at Furniture Row?
Nearby stores include Denver Mattress for more mattress options, Sprint Store and Cricket Wireless Authorized Retailer for mobile phones, and Woodforest National Bank for banking services.
What dining options are available near Furniture Row?
Close to Furniture Row, you can enjoy meals at Taco John's for Mexican fast food, Panda Express for Chinese and Asian fast food, and Golden Crab for seafood and Cajun cuisine.
What entertainment venues are near Furniture Row?
Nearby entertainment includes AMC Champaign 13, Carmike 13, and The Big D! drive-in theaters for movies.
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