Brand Certified
Lowe's Home Improvement
4.0(1781 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
400 West Army Trail, Carol Stream, IL
60188, United States
Certified by Lowe's Home Improvement • May 17, 2026
(630) 456-9004
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/IL-Carol-Stream/1821
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Carol Stream, IL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.0
1,781 reviews
5 stars
962
4 stars
367
3 stars
132
2 stars
85
1 star
235
- IDIngrid Durham2 days ago3.0Went to buy a rolling tool case. There was one left of the model I wanted. It was quite dusty, and the wheels looked used. I think it was on clearance though at 25% off. Frustrating thing was that all the cases had anti-theft cables through them at some point. The one I was looking at had it through the back so I was able to open the lid and measure inside. I wanted to look at other models, but all of them had the cables through the front, essentially locking the lid. I couldn't measure and compare. There was only one employee in the area basically monitoring the self-checkout. I mentioned the fact that the cases were locked preventing me from looking inside. "Oh." That's it. Nothing more. This was my first time at this location. I didn't see any manned registers, only self-checkout. I don't live near Lowe's, so this is my only experience.
- JVJake VachavakeMay 12, 20261.0Ordered a dryer to be delivered. Paid for haul away and new installation. People came and "couldn't remove the dryer." Told us the door frame needed to be removed to get it out. My 5'1" 120 pound girlfriend and her son were able to get it out without removing the door frame, but 3 grown men couldn't apparently. Then they wouldn't come back that day and said we needed to re-schedule and take more time off work to wait on them. Awful experience and awful customer service.
- BGBrendon GallagherMay 8, 20262.0Poor customer service now I know why they were closing all the other Lowe’s not only that but they don’t do store exchanges or in-store credit anymore, which is probably why they went out of business and other locations. I wouldn’t be surprised if this one was out of business.
- HAHeather ArtsMay 4, 20261.0I called to confirm a product was in stock before making the hour drive to the store. The customer service woman very reluctantly checked and when I thanked her, she hung up on me. Great team, Lowe's.
- TRTiffany RobertsApr 26, 20261.0Do NOT go to them for appliances! Went to them because it said they could deliver the next day, they could not. Had to wait over a week for the delivery for the washer and dryer to come in ddented. Beyond disappointed and will not be buying anything from Lowes again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Carol Stream, IL?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Carol Stream, IL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement in Carol Stream offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check if my order from Lowe's is ready for pickup?
You will receive an email with pickup instructions and store location once your order is ready. Bring your order confirmation or number and a photo ID to pick up your order during store hours.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's Home Improvement?
Yes, Lowe's provides various installation services including appliances, flooring, doors, windows, blinds, HVAC, decks, and more to meet your home improvement needs.
What languages are supported at the Lowe's store in Carol Stream?
English and Spanish are spoken, and in-store translation services are available for other languages.
What nearby places of interest can I visit when I shop at Lowe's Home Improvement?
Nearby, you can visit the Sherwin-Williams Paint Store for additional paint options, Baba's Famous Steak and Lemonade for a quick meal, and Costco Wholesale for bulk shopping needs.
Are there places nearby Lowe's Home Improvement in Carol Stream that provide financial services?
Yes, Consumers Credit Union and Bank of America ATM are nearby locations where you can access financial services conveniently while shopping.
How can nearby key and locksmith services complement my visit to Lowe's Home Improvement?
MinuteKEY, a nearby key and locksmith service, can assist you with any lock or key needs, making it convenient to get home security solutions while shopping for hardware and building supplies at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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