Brand Certified
Lowe's Home Improvement
3.9(1817 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
1619 Homer Adams Parkway, Alton, IL
62002, United States
Certified by Lowe's Home Improvement • May 17, 2026
(618) 474-9900
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/IL-Alton/0591
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Alton, IL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
3.9
1,817 reviews
5 stars
896
4 stars
420
3 stars
202
2 stars
95
1 star
204
- DWDon WhiteMay 9, 20263.0Lions seem to be very long no one really checking anybody out and prices seem to be going up almost daily
- XGXavier Villa GhostonMay 6, 20261.0When you spend over $5000 in appliances you expect to be treated like a valued customer! The Manager at the location was so rude didn’t acknowledge my wife and I acted like his employee was an annoyance she was kind but was even scared to call him over for codes— he was rude to the employees in front of us!It was a defective dishwasher that was leaking all over the place and I was told to go into this location to have it replaced and he got all red ready for an argument when I was trying to explain what the representative told me to do as apart of the process. This man told me that I needed to bring in the dishwasher that I paid to have installed in order to do an exchange on a defective item they sold me. As someone in management I don’t know how this man is in that role honestly. Horrible example of a leader. Last time purchasing anything from them you can believe that.
- NHNancy HarrisMay 2, 20261.0This is how our table looks when they delivered it. 5 out of 9 boards with deep scratches because to lazy to put a cover on it. When I call no one answers the phone.
- BBBecca BickMay 1, 20265.0Garrett helped us purchase a riding lawn mower at the Alton location and was exceptionally helpful and patient. We experienced a couple hurdles in the buying process that he helped us overcome with ease. 10/10 experience — give this person a raise!!!
- MHMonica HobbsApr 16, 20261.0Warning, I purchased an appliance from Alton Lowes last week. The delivery drivers didn’t speak English and the one that came to the door tried to open storm door without ringing the doorbell or knocking first. The front door was open with storm door locked. . I called Lowes and spoke to a manager name Tyler. Tyler was rude and not concerned regarding my complaint.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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