Serving the Cedar Rapids area and beyond, ImageFIRST is the largest national linen provider specializing in the healthcare industry. We provide linen, laundry, and safety & hygiene services to health systems, hospitals, and outpatient facilities across the country. As leaders in infection prevention, ImageFIRST is also the owner and operator of the most HLAC-accredited facilities in the nation.
Our comprehensive linen rental and laundry programs include quality products, inventory management, and infection prevention that exceeds standards. With our 97% customer retention rate and hospitality-inspired service level, you’ll get more than a vendor; you’ll get an extension of your team.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.