At The Big Mattress Outlet, we bring over 25 years of industry expertise to help you achieve the best sleep possible. Our team of Certified Sleep Science Coaches is dedicated to offering you top-quality mattresses at unbeatable prices—up to 75% off retail—thanks to our direct relationships with leading manufacturers. We stand out from the competition by providing a comfort guarantee on most of our products, ensuring you rest easy with your purchase. We prioritize exceptional customer service, making sure every visit is a pleasant and stress-free experience. At The Big Mattress Outlet, we understand the common frustrations associated with mattress shopping. That's why we create a welcoming, no-pressure environment where you can find the p...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.