Marietta Power & Water

Reviews

• MA

  Mau Arteaga

  Aug 12, 2026
  1.0
  I've been paying my bills here for 3 years, and Tpalmer has always treated me and others very poorly, from what I understand. She acts like she's doing you a favor and always has a negative attitude. I've only been served by an older lady twice, and wow, she treated me so well. If Tpalmer doesn't have the customer service skills for this job, they really need to put her in a different role away from the public
• CM

  Chelyn Mariee

  Aug 3, 2026
  1.0
  Workers are rude . Even paying your bill is a hassle . Literally sitting on the phone right now for about 5 min in complete awkward silence these Reps need serious customer service training. Clearly the company doesn’t value CSR training or growth within their employees. They won’t be able to take these soft skills or attitudes anywhere.
• MS

  Marian Suescun

  Jul 11, 2026
  1.0
  Te suben de repente el servicio sin avisarte vas a pagar en la oficina te atienden pésimo por la ventanilla donde pagas con el auto
• RG

  Rafa Gutierrez

  Jun 11, 2026
  1.0
  By far the worst billing company .. marietta power needs to dissolve and let someone else handle services for the area ... you cannot really pay bills at walmart kroger ect,,, only at the site ,, they can only take checks .. not cash not debit cards .. and the glitchy computer online payments you make at home sometimes freeze and they end up charging you for late fees ... also they can't simply answer yes or no questions over the phone .. they force you to come all the way to their location usually an hour away because of traffic.. and services are way to expensive... ...
• DP

  D Payne

  Jun 11, 2026
  5.0
  My water was a brown color and I called to see what the issue was. Their crew was out lightening fast to mess with the fire hydrant (that's what was causing the issue) and the guys were so friendly and confirmed that my water was back to normal before they left. I also guess you have to be financially stable enough to have a good relationship with Marietta Power. I don't have anything negative to say about them because I pay my bills on time, every month, so my utilities are not getting shut off.

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