The Macon Water Authority was formed in 1880 by an act of the Georgia General Assembly to serve as a public corporation. It provides municipal water and sewerage services for the city of Macon and Bibb County areas. Some of the departments of the Macon Water Authority are water distribution, sewerage conveyance, and laboratory and environmental compliance. In 2007, it was one of the six pilot communities to participate in a statewide educational program on outdoor water conservation. In 2009, the American Water Works Association (AWWA) conferred upon it, the honor of the Best Tasting Drinking Water in North America.
Missed my payment and was faced with sever late fees but Nakesia stepped up and helped me out and waived most of the fees and allowed me to get my water back on the same day. Hard to find people especially at a utility company who will be kind and help people who are already struggling. She deserves a 10 star rating but I can only give 5. Thank you
CK
Cami King
Sep 16, 2026
1.0
They are refusing my son service because of an outstanding debt from landlord
MH
Mary Howard
Sep 11, 2026
1.0
I'm sick of them robbing me every month 😱
TE
Tiwanda Esters
Sep 5, 2026
5.0
Pay water bill..
Love the staff Drive through..
God Bless them all..
SP
Shantaneka Patrick
Sep 2, 2026
1.0
Went through the drive through today 9/2/2026 the lady at the drive through had a bad attitude so I ended up up going inside to pay , thank you Chafonda my cashier that was inside for not having a attitude with me and she answered any question that need to be answered ….
Frequently Asked Questions About Macon Water Authority
What services does Macon Water Authority provide?
Macon Water Authority provides municipal water and sewerage services for the city of Macon and Bibb County areas, including water distribution, sewerage conveyance, and environmental compliance.
Where is Macon Water Authority located?
Macon Water Authority is located at 790 2nd Street, Macon, GA 31201, United States.
What are the operating hours of Macon Water Authority?
The Macon Water Authority is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Since when has the Macon Water Authority been established?
The Macon Water Authority was established in 1989.
How can customers contact Macon Water Authority?
Customers can contact Macon Water Authority by phone at +1 478-464-5600 or email at smiles@maconwater.org.
What payment options does Macon Water Authority accept?
Macon Water Authority accepts cash as a payment option.
What recognitions has Macon Water Authority received?
In 2009, the American Water Works Association honored Macon Water Authority with the Best Tasting Drinking Water in North America award.
Which nearby medical centers could be helpful for customers visiting Macon Water Authority?
Nearby medical centers like Atrium Health Navicent Women’s Care Urogynecology & Pelvic Surgery and Central Georgia Pediatric offer health services that customers might visit before or after coming to Macon Water Authority.
Where can customers find banking services near Macon Water Authority?
Customers can access banking services nearby at Bank of America and the Bank of America ATM close to Macon Water Authority's location.
Are there any utility-related services near Macon Water Authority?
Yes, Macon Water Authority - Macon Soils Inc provides electricity and water supply services nearby, which could complement the services of Macon Water Authority.
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