At Storage Xxtra, we believe treating our customers fair is good business. That's why we offer an industry leading 1 Year Rate Guarantee. We also offer other customer friendly policies such as sending SMS and email notices 1 day before a late fee hits your account. We never force our customers to leave us reviews and so when you read them on Google or our website they show the true caliber of the customer service that our team delivers. We go above and beyond for our customers and that is why they keep coming back. It is also why they all say Storage Xxtra is A Better Place to Store. We hope you will choose to rent with us and look forward to serving you for years to come.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.