Aaron's

Reviews

• SP

  Shireka Brown (Sweet Pea)

  Dec 13, 2025
  1.0
  Rude, nosy, dont know where to draw the line of professional and personal!! Carlos especially! They think they can talk to people however they want and get no backlash about it! But play victim when you have to check them on it.
• JE

  Jaspen Edwards

  May 6, 2025
  1.0
  Communication with workers and drivers ARE POOR ! & They try to blame it on you
• SS

  Shantell Shreece

  Jun 23, 2019
  1.0
  Carlos at the Decatur location is a scam artist. After a week of moving to Georgia I went to AARONS to purchase some affordable furniture. I was going to pay for a bedroom set out right. When he saw I had a debit card he asked me to go to a atm and get cash because “if you dispute this with your bank we gonna lose our furniture.” That comment kind of hurt my feelings because why would I steal furniture but then again that says more about his character as a scam artist then my character. So I was going to go to the atm but ended up walking a few stores down and got a bed from there. (My money was good there) I went back to AARONS after I purchased my bed to get a living room set that was on sale for $699. Carlos asked to for my card to put it on file for my payments and told me my first payment wouldn’t be due until June. I was charged $78 before I left... cool. When we was going over the contract I noticed that the estimated fair market valve was $1,111.99 and not $699 he tried to put me on a 24 month plan instead of the 12 like the price sheet. When I pointed it out he said “I’m glad you caught that” yeah I bet you scam artist. And last but not least he told me my payments would be $78 and they are $107 unfortunately I didn’t catch that on the paper before I left and I signed (I have both contract copies). At this point I expect that. Oh and my couches are too different colors. The delivery guys said it was because they way the swade was “turned” but no one couch is definitely darker then the other. Probably why it was on sale in the first place. I will never buy from Aarons or recommend anyone to them. I feel so bamboozled and sorry for anyone he has gotten over on.
• GF

  Georgetta Fears

  Mar 5, 2018
  1.0
  Im currently renting a bedroom suit and dining room set. I am not happy how the bed was set up. The peices don't match, all the screws arent in place and there are screws and wooden slats are missing. Well the bedframe broke from not being properly put together and I called first thing Saturday morning to get an appointment for service. I was told the person was busy helping another customer and they would call back. I waited 4 hours and never got a call back then I called and spoke to a gentleman who scheduled me for service repair for today MONDAY, MARCH 4th 2018 between 4-6. I told him I needed a new bedrail that was all, he said ok no problem. Ok cool so I thought! This morning I get a missed call, no messeage left from the store. I called back and the guy says he was calling to schedule my service appointment. I told him I was already scheduled. He said I wasn't on the list and I said how when I got a time and date for service. He says ok we will come out 4-7pm today..i say ok and stayed home from work to let them in to fix the bed. 5:58 pm I call the store again and the guy says we are coming..you will be taken care of even after 7 well here it is 8:19pm on 03/04/2018 and they never came!! I don't play when it comes to my money and signing contracts. I only came here because my friend referred me and they were a former Customer who completed their contract and was renting again. I'm going to reread my contract but at this time I need to be compensated for employee setup error, injury to my face and failure to honor Aaron's side of the contract. I haven't been able to sleep on the bed since Saturday but I'm still paying for it. I am beyond livid and I'm feeling like i got hoodwinked. I'm considering on cancelling and returning everything because I am not confident in this store or in the inventory. If I was late on a payment I bet they would be on time to beat my door down for the money. The same enthusiasm should be applied when there is something broken. Now I have to endure another night on the floor and nit on the bed I'm paying for.

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