Dacula Pool Service, Inc

Reviews

• WB

  Wes Bennett

  May 1, 2026
  1.0
  I guess they are too busy. That was the impression that I got working with them. I just bought a house with a pool, first time owner, and needed help understanding it. I thought by hiring a service provider they would give me some guidance but the notes they left were vague and not directly helpful. No one reached out to explain. They did send out technicians who cleaned my filter and the technician said that he would contact Aqualink to get my wireless controller reset, never did. I had an algae bloom that I couldn't get under control due to some pump issues (not their fault) but they did not take the time to really give me a plan to remedy it. I went to the office twice asking questions. The lady was rude, snarky, and wanted to get me out of there because they were "very busy this time of year" (I was the only one in there). Ultimately, the more patient and helpful service provider was ChatGPT. Now I'm managing my own pool.
• VW

  Vernon Woody

  Jan 3, 2023
  5.0
  Professionalism is the word that comes to mind when I think about the process of having a pool installed by Dacula Pool service. A family owned and operated company that has superior communication that is second to none. The pool exceeds my expectations. Thank you to all those that it takes to get this incredible job done.
• SS

  Stan

  May 12, 2022
  5.0
  New house, new location, new pool using the same saltwater sand filter setup Crystal is excellent, Great to see you again! Thank you
• MS

  miley smiley

  May 8, 2017
  5.0
  I will be coming by to get the easiest, least expensive chemicals to keep a 6x10x2 foot kiddie pool safe without having to empty and refill so much. No filter but it is just 2 adults lounging in it 3 to 4 times a week. I've heard great things about you!
• BO

  Brad O'Malley

  Jul 8, 2013
  5.0
  Being new to the area and first time pool owners, we have had a lot to learn. Dacula Pool Service has been key to helping us learn about our pool and keep it going. We weren't sure what to do when our water level kept dropping. Dacula Pool Service stopped by and found the problem to be a leak in our steps. They gave us a good recommendation on a pool step repair company that we ended up using and did a great job for us. You know you are working with solid people when not only they perform great for you, but their network of referrals do as well. We recommend Dacula Pool Service over any other pool company in the area.

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