Brand Certified
SpareBox Storage
4.3(122 reviews)
Certified by SpareBox Storage • May 17, 2026
Business Details
5685 Georgia 400, Cumming, GA
30028, United States
Certified by SpareBox Storage • May 17, 2026
(770) 892-6187
Certified by SpareBox Storage • May 17, 2026
https://www.spareboxstorage.com/storage-units/ga/cumming/5685-georgia-highway-400
Certified by SpareBox Storage • May 17, 2026
About
Certified by SpareBox Storage • May 17, 2026
Self-Storage Facility
Whether you’re in a big house or small apartment, we all tend to collect items over the years that take up an excessive amount of space. Now, you have a place for your items with SpareBox Storage. Rather than resigning yourself to clutter, you can stay organized, maintain an immaculate apartment/home and impress your visitors. If you have extra items post-move in, are in between moves, or just need a place to store your valuables, you can store with SpareBox Storage in full confidence knowing your belongings will remain safe and untouched. At SpareBox Storage, our customers always come first, so check out our self storage location in Cumming, Georgia and start renting today!
Details
- DebitAvailable
- Mobile paymentsAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Certified by SpareBox Storage • May 17, 2026
Hours
Certified by SpareBox Storage • May 17, 2026
Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 12:00 AM
Reviews
4.3
122 reviews
5 stars
92
4 stars
8
3 stars
3
2 stars
3
1 star
16
- JGJoel GoodrichMay 6, 20265.0Pierce was informative, courteous, and quite helpful in helping us get a storage space
- CACharlotte AdamsMay 6, 20261.0HORRIBLE! Rented a 10x16 piece of grass for an RV. Rent was $79. On month 4 it boosted to $104!! No reason other than they wanted to. Knowing we’re in another state - there is no way my piece of grass has any additional costs for the “market increase”. Asked if a rent increase would be a continuous thing and the rep said yes with the market so every 4 months. We are hiring someone to move our RV outta there. A small increase once - ok. But every 4 months a $25+ increase with NO CAP is disgusting and shameful. Very unprofessional. We should have read the reviews before renting.
- SPStacie PetersApr 4, 20265.0Awesome customer service! Francine is outstanding & really goes the extra mile to make sure you are accommodated.
- APAnthony PalaciosMar 4, 20265.0This rating is for customer service rep, Francine. She was extremely helpful and very pleasant. She made my move out process very easy.
- GHG HarrisMar 3, 20265.0Francine was so helpful and service was great
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the operating hours of SpareBox Storage in Cumming, GA?
SpareBox Storage is open every day of the week from 5:00 AM to midnight, allowing customers flexible access to their units.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online through the website, on location via the 24-hour kiosk, or by calling customer service at (833) 777-7273 for assistance.
Is SpareBox Storage a contactless facility? What does that mean?
Yes, SpareBox is a contactless operation with no on-site property manager, enhancing safety. Customers are encouraged to use the website or kiosk for rentals and payments, with phone support available for assistance.
What payment options does SpareBox Storage accept?
SpareBox accepts American Express, Discover, Mastercard, Visa, and checks. However, cash payments are not accepted; prepaid debit cards are recommended instead.
How do I set up an online account for my storage unit?
Visit the home page and click the Register button, select your state and facility, enter your last name and unit number as on your invoice, then set a password and security question.
Does SpareBox Storage require insurance for units?
Yes, tenant insurance or a protection plan is required to safeguard your belongings against rare events like fire or burglary, which can leave tenants with no recourse without coverage.
How do customers make payments and set up autopay at SpareBox Storage?
Payments can be made via the website, at the 24-hour kiosk, by phone, or by mailing a check. Autopay can be set up anytime during payment through any of these methods.
Are there any nearby places of interest around SpareBox Storage?
Yes, nearby places include Michael Hodges: Allstate Insurance for financial services, Classic Self Storage for additional storage options, and Hudes Laser Aesthetica for medical spa services.
How can nearby places assist customers visiting SpareBox Storage?
Customers can combine visits by renting trucks at nearby U-Haul Neighborhood Dealer for moves, visit Peachtree Golf Cars for accessories, or stop by Forsyth County Public Library - Hampton Park for leisure before or after storage errands.
What recreation and shopping options are close to SpareBox Storage?
Nearby you can explore S & S Equestrian Stables for activities, shop at Criterion Apparel for clothing, or visit Flack's Flooring for home improvement needs.
Brand Certified Facts from SpareBox Storage
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