Jonathan does an outstanding job\! He is always thorough, professional, and takes the time to make sure our pool is cleaned the right way\. It’s clear that he takes pride in his work, and we truly appreciate the care and attention he gives every visit\.
What really sets Jonathan apart is that he takes the time to explain what services he’s performing and why they’re important\. He’s friendly, knowledgeable, and always happy to answer questions\. It’s refreshing to have someone who is so reliable, personable, and dedicated to service our pool\. Highly recommend
JM
Jim Mainor
Jun 26, 2026
4.0
Great pool and our service guy, Jay, is awesome.
JJ
Jeff
Jun 18, 2026
4.0
Artistic built our pool. The finished product turned out good. The quality of the pool limestone could have been better. 2 years in and can already see will need attention again.
The jandy pool pumps are great but the floor cleaner is worth every cent. No robots needed.
Works flawlessly.
I have to mention Andrew, he’s the service manager. He is a shining reflection on Artistic. He is responsive. Until Andrew was on board, messages - text and calls - went unanswered for days.
I’ve reached out to him - Andrew- several times in the past two years with “problems” and has always called me back. Patient and sooo helpful to resolve problems.
A year ago, one of the Jandy pumps was defective. Andrew replaced it - it was defective- before I knew it was a problem.
I have nothing but kind words for Andrew. He’s a 5 star manager.
Artistic Pools new construction gets a 3 star rating
Artistic Pools Andrew, service manager and his responsiveness is a 5 star.
MB
Melissa Brandley
Apr 23, 2026
5.0
Andrew was very helpful teaching us the ins and outs of our pool systems and providing the recommended service. We Appreciate how thorough, patient, and knowledgeable he was.
RB
Rick Baggenstoss
Mar 25, 2026
1.0
Built a fence over the property line by a foot. Denied it. Only moved it after being forced. Tried to make it a foot taller than code/permit allowed. City of Decatur had to chase them to get it fixed.
Frequently Asked Questions About Artistic Pools, Inc.
How long does it take to build a new pool?
The construction timeline for most of our pool projects typically ranges from 4 to 6 months after we commence groundbreaking.
What size pool should I get?
Our experienced design team will work closely with you to determine the optimal pool size that best suits your specific needs and preferences.
What warranties do you offer?
We fully support and uphold all warranties provided by the manufacturers of the products we use in our pool installations.
Can I add features to my pool later?
While certain features can be incorporated after construction, the majority of pool features need to be integrated during the initial building process for optimal results and cost-effectiveness.
What support is available after a build?
Our Service and Warranty department is available to handle all warranty, repairs, and pool cleaning services.
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