Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
Explore offerings from Extra Space Storage on 3720 Tramore Pointe Pkwy in Austell, with popular services available at this location.
1702 Services
14 items
Services
Self Storage
Extra Space Storage offers a wide range of secure self storage solutions for residential and commercial needs. Our storage units are rented on a month-to-month basis and come in a variety of sizes from 5x5 to 10x30 (with additional sizing available).
Online Payments
Extra Space Storage makes it easy to pay your storage rental bill online. Simply log into your account to access statements, make a payment, and more. You can make one-time online payments or even set up recurring payments.
Packing & Moving Supplies
Extra Space Storage sells packing and moving supplies like boxes, bubble wrap, packing tape, rope, moving kits, and more. We have all of the moving supplies you need for a successful move!
Drive Up Access
Drive-up access units at Extra Space Storage allow you to pull your vehicle directly next to your storage unit to easily load and unload items. Some locations even allow drive-up units to be used for vehicle storage for cars, motorcycles, and more.
24 Hour Access Available
Extra Space Storage has 24-hour access available for when you need to get into your unit after regular hours at select locations. Ask the manager at your local Extra Space Storage for more details.
Climate Controlling
Climate control at Extra Space Storage can help protect sensitive items from extreme temperatures. These units typically stay between 55 and 80 degrees year-round.
Electronic Gate Access
Extra Space Storage facilities with electronic gate access have a main gate or door that can only be opened with a code entered on an electronic keypad. Each customer is given a unique access code, allowing managers to see who's coming and going at all times.
On-Site Resident Manager
Extra Space Storage strives to provide a safe storage environment. That's why we have on-site resident managers! An on-site resident manager lives on the facility property to be available in case of an emergency and keep a close eye on our customers' units.
Package Placement
Extra Space Storage facilities can accept package deliveries on behalf of customers. For more information about package acceptance and placement, contact our team!
Deliveries Accepted
Some Extra Space Storage locations allow deliveries to be accepted. With delivery acceptance, a staff member will be available to accept your mail and keep it in a secure place until you pick it up.
Individual Floor Access
Individual floor access is a security feature that only allows Extra Space Storage customers to have access to the floor their self storage unit is on. This security measure helps our facility managers keep track of who is coming and going from the facility.
Wide Drive Aisles
Wide-drive aisles provide plenty of space for larger vehicles and moving trucks to get in and out of Extra Space Storage when accessing outdoor and drive-up storage units.
Solar Power
Extra Space Storage has solar installations at over 400 facilities to improve our sustainability efforts and reduce our consumption. Our solar power initiative is one of the many reasons why Extra Space Storage is the highest-rated self storage company in the U.S. for sustainability.
Kiosk
Kiosks allow you to lease a storage unit and manage your account when it’s most convenient for you. These are available for customers who prefer no contact or can’t get to an Extra Space Storage office during business hours.
Reviews
4.9
941 reviews
5 stars
892
4 stars
27
3 stars8
2 stars1
1 star13
BB
Brandi Banks
4 days ago
5.0
The customer Service was on point! Melanie took her time explaining all the units and showed me everything that I wanted to see. I would definitely use this location for all your storage needs!
JB
Jack Baker
6 days ago
5.0
Angela was kind, helpful, and very respectful ☺️👍
VR
Valeria Reyes
Jun 20, 2026
5.0
Amazing staff! Super helpful & answered all our questions! Everything went smooth definitely glad we moved our stuff here & it’s closer!
AR
Alicia Reckord
Jun 15, 2026
5.0
Angela was incredibly helpful throughout the entire process. She was friendly, professional, and answered all of my questions. Her excellent customer service made everything easy and stress-free. I truly appreciate her assistance. I know that I made the right choice in selecting Extra Space Storage to keep my personal items in a clean and safe space.
ET
Eva Thornton
Jun 13, 2026
5.0
Angela was so helpful with me and patient she helped me get in my storage room while directing through the whole building giving me the run down
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Austell, Wesley Station, Clarkdale, Country Lake, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on Tramore Pointe Pkwy just off East-West Connector.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Austell, GA?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including drive-up access units, climate-controlled units, and non-climate controlled options to suit different storage needs.
Can I store my vehicle at Extra Space Storage?
Yes, Extra Space Storage provides outdoor, indoor, and covered vehicle storage spaces suitable for both short-term and long-term car storage.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer a variety of moving and packing supplies, including boxes, available online and at the facility for purchase.
Are there any holiday closures for Extra Space Storage?
Yes, the facility is closed on major holidays including Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Day (Jan 1, 2026), and Independence Day (July 4, 2026).
How can I reach Extra Space Storage for inquiries or reservations?
You can contact Extra Space Storage by phone at +1 770-222-9091 or email fac1702@extraspace.com, and make reservations online via their website.
What nearby places can I visit before or after storing my items at Extra Space Storage?
Near Extra Space Storage, you can visit Dunkin' for coffee and snacks, Truist bank for financial services, or grab a meal at Thumbs Up Diner.
Are there medical facilities near Extra Space Storage for emergencies or appointments?
Yes, the Kaiser Permanente West Cobb Medical Center and several doctors' offices including Moise Jean, MD and Humaira Syed, MD are nearby for convenient access to healthcare.
What options are there for relaxation or personal care near the storage facility?
You can visit Salon Brookwood for beauty and hair services or AmaChi MedSpa for laser hair removal treatments close to Extra Space Storage.
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