Artistic Pools, Inc.

Reviews

• JM

  Jim Mainor

  Jun 26, 2026
  4.0
  Great pool and our service guy, Jay, is awesome.
• JJ

  Jeff

  Jun 18, 2026
  4.0
  Artistic built our pool. The finished product turned out good. The quality of the pool limestone could have been better. 2 years in and can already see will need attention again. The jandy pool pumps are great but the floor cleaner is worth every cent. No robots needed. Works flawlessly. I have to mention Andrew, he’s the service manager. He is a shining reflection on Artistic. He is responsive. Until Andrew was on board, messages - text and calls - went unanswered for days. I’ve reached out to him - Andrew- several times in the past two years with “problems” and has always called me back. Patient and sooo helpful to resolve problems. A year ago, one of the Jandy pumps was defective. Andrew replaced it - it was defective- before I knew it was a problem. I have nothing but kind words for Andrew. He’s a 5 star manager. Artistic Pools new construction gets a 3 star rating Artistic Pools Andrew, service manager and his responsiveness is a 5 star.
• MB

  Melissa Brandley

  Apr 23, 2026
  5.0
  Andrew was very helpful teaching us the ins and outs of our pool systems and providing the recommended service. We Appreciate how thorough, patient, and knowledgeable he was.
• RB

  Rick Baggenstoss

  Mar 25, 2026
  1.0
  Built a fence over the property line by a foot. Denied it. Only moved it after being forced. Tried to make it a foot taller than code/permit allowed. City of Decatur had to chase them to get it fixed.
• HC

  Holly chipman

  Mar 18, 2026
  5.0
  Jay Turner is our maintenance tech. He has always been on time and calls to make sure the dogs are inside before he goes through our gate. Jay does an excellent job and helps us by educating us on how to maintain our new pool. I recommend Jay HIGHLY!!!

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