Aaron's

Reviews

• CB

  Clyde Blackwell

  May 13, 2026
  5.0
  Mahogany was very attentive and has great manners. Really enjoyed my experience in the store. Went to competitor and they were no where near as thorough or had as good customer service. Store was nice and clean and had great vibe. Will be back!!
• SS

  Sunny Simmons

  Apr 27, 2026
  1.0
  I just came in to 2685 Metropolitan Parkway. I stood around as four employees laughed and talked amongst each other. Never having anyone acknowledge me until 8 minutes after being in the store. The professionalism is slim to none over here. The foreign employee was extra rude with his goodbye greeting. Glad I walked out didn’t wanna start a financial agreement with an establishment of this nature. Don’t act low income because that’s what you are surrounded by!!
• MN

  Miranda Nicole

  Mar 31, 2026
  1.0
  If you value respect and professionalism, I would strongly reconsider doing business with this location. Yvonne, the store manager was extremely unprofessional and dismissive. Her communication was rude and came across as a misuse of her position rather than an attempt to resolve the issue. The chick told me no use to call corporate because they are going to redirect it back to her “a joke”!!!! Instead of listening or helping, she repeatedly dismissed my concerns and refused to verify information I was given by her own staff. A sales manager, Kendra, previously told me in February that I had until April 2026 to make a payment. Her words “it has been months , since you spoke to her”. When in reality it was not. When I went to the store, Yvonne did not acknowledge or apologize for this misinformation and instead pushed for a payment without offering any solution. When I attempted to follow up and speak with her directly over the phone to ensure everything was properly handled, I was redirected to an account manager rather than being assisted by her. This lack of accountability was frustrating and unprofessional, especially given her role as store manager. She also spoke negatively about another store location, (Buford Highway) which was completely inappropriate and unrelated to resolving my situation. To make matters worse, the delivery experience was uncomfortable. The delivery driver(Andre) asked how much I pay in rent because he said our place was “really nice” and mentioned he was looking for an apartment. That type of personal questioning was unnecessary and unprofessional. At this point, we asked them to come pick up the furniture because we no longer want to do business with a company that operates this way. Overall, this experience lacked professionalism, accountability, and basic respect. I would not recommend this location.
• MF

  Ms. Beverly Fields

  Mar 11, 2026
  1.0
  No Call No SHOW For delivery DATE 03/10/2026.. I DEMAND A FULL REFUND TODAY!! AND THEN REMOVE MY BANK CARD FROM THE AARON'S RENT TO OWN ACCOUNT PERMANENTLY!! WTH
• SW

  Sherry Williams

  Jan 7, 2026
  1.0
  I can’t do business with rude people! This location just lost me as a customer, they can come pick up their merchandise. Rude customer service at its finest. Especially that assistant manager Rohan or whatever his name is! I don’t like him! I am a loyal customer and just so my happen circumstances have changed, they don’t want to work with me so here we are.

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