Lowe's Home Improvement

Reviews

• CG

  Carsquad Guys

  2 days ago
  5.0
  I’m a regular pro and I haven’t been to this location before; Mr. Sabeel once I entered started helping me out right away and was very knowledgeable in the garden tool items I wasn’t going anything at first just small mulch but he convinced me to ge the lawn edger to help create a sharper design where I wanted; didn’t know I needed it! Thank you so much!
• JJ

  Just_Help

  6 days ago
  5.0
  Great experience. I was recently planning a steps project for my backyard and looking for some step pavers at lowes on Windward parkway Alpharetta GA location. This was my 2nd visit after not finding what was listed on the site as available. First i went to the customer service desk because of the challenge of finding the pavers. Well..... Rhat was anything but customer service. Was just told if its paveers it might be in the garden center area. Well I went back to the area and still couldn't find it. Then I reached out to Steve. Steve was working in the garden center, I showed him what I was looking for but we couldn't find it either. But..... He didn't stop. He asked me what I was waling on, what was i. Planning to do and suggested that my choice, although very good might be an overkill for the purpose. I showed me an alternative and told me it will work out well for my purpose. Well I listened and gave it a to. It worked out beautifully and couldn't be more happy. Above all, i was happy to see someone who actually cared about listening to customer and actually providing help. I don't shop at this location but guess will have to change that. Thank you Steve at the garden center.
• SS

  Sabrina

  May 1, 2026
  5.0
  I came in here pissed off after having a horrible experience at Home Depot across the street giving me the wrong advice resulting in a failed project. I would have never imagined two people would make me smile and give me the BEST expereince- Steve from the gardening department and the kind African American women in the paint dept. Truly both such genuine, knowledgable and kind people. Im shopping here from now on. Knowledge and kindness matters and goes a long way.
• CE

  Clark Echols

  Apr 30, 2026
  1.0
  My first ever disappointment with Lowe’s hardware store! All I want is a window washing cloth and squeegee that will screw onto the pole I already have. But Lowe’s has chosen to go with one brand. I’ve never heard of before that has a proprietary connection system. I don’t care how good that system is, all I wanted was something to use with the pole I already have!
• CP

  Christopher Ponton

  Apr 26, 2026
  1.0
  Bought a $2500 washer and dryer set 3/21/26 which they scheduled delivery for the wrong day after confirming with me twice, no biggie I adjusted my schedule for Lowe’s. The purchase rewarded me $100+ in Lowe’s money that needed to be used within 30 days. I tried to by mulch within the 30 day window and they were sold out. They told me to come back next weekend, today is Sunday 4/26/26, and we’ll still honor the Lowe’s money. Went back today, now two days after the 30 day expiration, to be told my Lowe’s money is expired. Spent 30 minutes on Lowe’s customer service chat only to be told there is nothing Lowe’s can do. Complete waste of time, money, gas, brain power.. I’m a verified veteran in their app and have shopped with Lowe’s for years now but the customer service is gone. Sad day.

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