The Tree Lady Company

Reviews

• HC

  Helen Christman Christman

  Jul 9, 2026
  1.0
  I've lived in my home for more than 35 years and have had my oak tree trimmed by many different companies. I was super excited to finally get to use The Tree Lady Company because I had heard so many good things. I had other quotes that were significantly lower but I decided to use The Tree Lady Company. To say that I am disappointed is a huge understatement. While the crew was wonderful and did a good job of cleaning up after themselves, a sentimental piece of yard art that a good friend of mine had made for me was broken. But that's not what I'm giving the 1 star for. I specifically asked for all the dead twigs to be removed because they are constantly falling out of the tree. I did not realize in the quote that they will only do 2 inches diameter or more so I misunderstood the job and I would have NEVER hired them if they were not going to do what I asked for. When I reviewed the tree with the owner, I specifically asked that all the loose branches/twigs be taken down so I assumed that's what would happen. Unfortunately I am left with all these dead twigs still in my tree. The response from the lady in the office was that it would be another $800 on top of what I already paid which was already much higher than my other quotes. So so so disappointed. Response to your response: no way shape or form did they move anything. I asked them if they would move it if they thought it would get damaged nothing was moved and yet my piece of yard work which was by the driveway and knocked the tree was broken. It took very little time to get the raccoons out of the tree so that is fairly insignificant to the amount of time that was spent on my property. MORE time was spent cutting the neighbor's tree because of the severe damage done by the lift when your crew could not navigate around the branch. I made it ABUNDANTLY clear that I wanted the deadwood cleared out and it made no sense to leave it there since your crew was in that part of the tree which is lower to the ground and easily accessible. We are not talking about trimming small branches, we are talking about removing DEAD wood. Why would any reputable company that cares about their customer satisfaction leave dead wood behind? This is sheer laziness and bad customer service. I do not accept your response and will continue to be disappointed while you attempt to put the burden on me. It might have taken an additional 10-15 minutes to clear out the deadwood. I do not have the means to reach it myself or I would have and that was why I hired you. Poor choice on my behalf.
• JM

  Jackie Fay Martin

  Nov 9, 2022
  5.0
  Very friendly staff.
• SS

  Suzie

  Sep 23, 2022
  5.0
  My HOA hired her on my request to review the trees in our neighbor. She did a stellar job providing feedback for them. Her report was well done and very detailed. She even went out of my way to answer my questions via email, when the HOA decided not to follow her advise. Thank you again Kim. Though the trees could not be saved, you have inspired me to be more involved in my HOA to make sure the trees here are not abused anymore.
• RM

  Robert Mcvey

  Jan 29, 2022
  5.0
  I heard they do good work I heard they're very professional I also know they're environmental.
• TK

  Tom Kyttle

  Jan 10, 2022
  1.0
  when they showed up to our park, the lady didnt seem to know a dead tree or branch from a live one, the trees lcc name is the name on thier other trucks to. they left lots of dead bad killer branches hanging in trees, they only seemed to trim a few 1 inch live branches and left lots of bigger dead limbs in the trees that are very dangeous, and a few trees have big dead broken off branches just hanging between other dead branches waiting to fall on any one. and after doing much research id never use thhis company again. worst work ive ever seen in my life. do not use unless you need a bad liability hanging around, they did more goofing off and talking between the homes then they did working. and after speaking with a few of their other customers that used them I was told they were very disatisfied with the company and the work they tried to preform.