had an outstanding experience with Extra Space Storage thanks to Sa creeds g t Morgan, and Travis! From the moment I walked in, they made the entire transfer process smooth, stress-free, and welcoming.
I recently purchased a new home and needed to transfer my storage unit from the Riverside location to a facility closer to my new house. As someone who serves in the military and works as a physician, my schedule is extremely busy, so having a team that truly cares made all the difference.
Travis took the time to explain all of my storage options, pricing, and personally showed me the available units. He helped me find a unit that fit my needs at a better price, and he made me feel confident that I was making the right decision.
Morgan was incredibly kind and patient while walking me through all the paperwork. She even called my previous storage facility to speak with Mary, the manager, and coordinated everything to make the transfer seamless. Mary was wonderful as well and made sure I could come by the next day to move my belongings without any hassle.
I only needed a 5x5 storage unit, but the level of customer service I received made me feel like I was their most important customer. That kind of care is hard to find these days.
If you’re looking for a clean, affordable, and professionally managed storage facility in the St. Johns County area, I highly recommend Extra Space Storage. Be sure to ask for Morgan and Travis their professionalism, kindness, and outstanding customer service truly set them apart.
Thank you all for making my move so easy. You’ve earned a lifelong customer, and I’ll gladly recommend you to anyone looking for storage!
