Brand Certified
Ferguson Home
3.8(56 reviews)
Certified by Ferguson Home • Aug 16, 2026
Business Details
5521 Fruitville Rd, Sarasota, FL
34232, United States
Certified by Ferguson Home • Aug 16, 2026
(941) 951-0110
Certified by Ferguson Home • Aug 16, 2026
https://www.fergusonhome.com/showroom/branch/sarasota-fl-showroom-1897
Certified by Ferguson Home • Aug 16, 2026
About
Certified by Ferguson Home • Aug 16, 2026
Bathroom Supply StoreKitchen Supply StoreLighting StoreAppliance Store
Whether you’re designing a new home or renovating a single room, Ferguson Home offers an unmatched selection of bath, kitchen, and lighting products by renowned brands, ensuring you’ll find everything you need for your project in Sarasota, FL. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.
Details
- DeliveryNot available
- Curbside pickupNot available
Location
Certified by Ferguson Home • Aug 16, 2026
Hours
Certified by Ferguson Home • Aug 16, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 3:00 PM
SundayClosed
9/5/202610:00 AM - 3:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/24/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
12/26/202610:00 AM - 3:00 PM
12/31/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
1/2/202710:00 AM - 3:00 PM
Reviews
3.8
56 reviews
5 stars
34
4 stars
4
3 stars
1
2 stars
4
1 star
13
- DFDonald FieldsJul 24, 20261.0Terrible, service with a large showroom. I walked in wanting to buy all new sinks, faucets, showers and multiple things for a remodel. I was ignored, despite 3 folks in the back and two working in the showroom at their desks. Finally after being patient for over a half an hour, I asked for some help. Seemingly annoyed, she handed me a card and suggested I make an appointment. I then went out to my car and started the process of making an appointment. Guess what, I need to establish an account (surrendering information I'd rather not at this point) just to talk to someone? I took my thousands of dollars of business to a store that understands service and customer interactions. When staff look at you and don't even offer any help whatsoever from their desks.... Why would I want to do business with them?
- JHjennifer houdeshellMay 7, 20264.0Where to begin? Visited for new build to look at plumbing, etc. Girl at front desk was great. Guy when I left was really sweet too (Eric?) BUT I did get a little disturbed by a young salesman that was working with a customer the duration of my visit on 5/6/26. When I was about to leave, I made a final sweep just to revisit a shower head I want to buy. This guy had finished with his customer and sat down at the back of the store at his desk and proceeded to make a call. He then told the other business how tired he was of that customer and that he "doesn't even know what she wants anymore". He did not know I was behind him looking at products at all. It just made me uncomfortable that he was speaking so negatively about a customer when I am also a customer. I felt that he should have been more professional and know better than to voice disgust about someone he was selling to, out loud in an open desk area environment. I wanted to say something to this young man, but thought...who do I think I am to tell him my opinion? In hindsight, I wish I would have now. I do not know this guy's name and had no personal exchange with him myself. 5 stars minus 1 for his immature behavior.
- JKJane KnottMar 20, 20265.0This place is incredible. Wonderful displays. Bring all your investment portfolio to be able to afford some of these beautiful designs.
- SWScott WMar 1, 20261.0Stopped in Sat 2/28/26 - two sales reps were with customers when we arrived. We waited over 30 minutes for the customers with the sales reps to leave. After another 15 minutes, the sales reps never asked us if we would like some assistance. When we left, the 2 sales reps were chatting with the receptionist in the front of the store and didn’t even say Anya’s we walked out. Sorry, but I can’t be a Customer at a place that is so rude. We used Ferguson’s in upstate NY and loved the service. Not here - ownership needs to have a talk with the sales reps.
- MSMike SFeb 24, 20262.0The store is quite good and certainly worth a visit if you are doing renovations or shopping for new appliances. Our experience with the front desk staff was terrible though. The gentlemen there has zero customer service skills and treated as an annoyance that forced him to interrupt whatever he was doing on his phone.
Frequently Asked Questions About Ferguson Home
How long do I have to return an item?
For most items, you may initiate a return for refund of the purchase price (not including shipping) within 90 days of receipt. Items cannot be returned or exchanged after 90 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.
Which items are eligible for return?
*Most items can be returned within the stated time frame for a refund (see EXCEPTIONS list below).
To qualify for a general return, the item:
Must be in resalable condition
Must be free from scratches and/or defects
Must not have been installed
Must be in the original manufacturer’s box and packaging and be free of writing.
Must not be missing pieces
Must not be clearance/liquidations/closeout
EXCEPTIONS
Certain product categories have specific returns policies.
Tile & Flooring
Appliance
Furniture
Is there a restocking fee?
No. There is no restocking fee on returned items.
The item I received was defective. How do I get a refund?
You may initiate a return for a defective item within 90 days of receipt for a full refund.
I received the wrong item. How do I get a refund?
You may initiate a return for an incorrect item within 90 days of receipt for a full refund.
How do I set up a return?
You can set up your return online at with your Fergusonhome.com account. An account is necessary to set up returns or cancel orders.
Account Holders
Sign into your account.
Choose “Set up a Return” and follow the on-screen instructions.
Guest User
Select “Orders & Returns” link from the header on Fergusonhome.com, then choose “Set up a Return”
Follow the on-screen instructions to create an account so you may set up your return.
How do I send my return?
We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location.
Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service.
If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup.
How do I cancel an order?
Because our orders process quickly, there is a very short period of time in which an order can be cancelled.
Locate your order by logging into your account. You must have a Fergusonhome.com account to cancel an order. If you placed your order as a “Guest” you must create an account to proceed.
If a “Cancel Order” button is visible, you may cancel your order online without assistance.
If the “Cancel Order” button is not visible, it may be possible to request cancellation before an order ships by contacting our customer service team.
When should I expect my refund?
For most general or defective returns, we will process your credit once we have confirmation that the item has been received and inspected by our warehouse. Please allow 5 to 10 business days following delivery to our warehouse for credits to be issued. Refunds will be issued per our return policy.
For refused shipments, damaged shipments, and freight claims filed within two (2) business days of receipt, credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.
What is a Freight Return Label and when will I receive it?
A Freight Return Label is used to return items via freight (semi-truck, LTL, etc.). This shipping method is used for bulky, heavy, or palletized products.
A Freight Return Label will automatically be issued at no charge for defective returns.
Freight Return Labels for general returns are offered at a per-pallet-flat-rate. The cost will be deducted from your credit.
Labels are emailed separately from your return authorization email. Your label will come with instructions and carrier contact information for scheduling pick-up timeframe.
What is a Call Tag and how does it work?
A call tag is an additional convenience option for general returns, and is set up when a shipping carrier needs to pick up an item from your home or business and deliver it back to our warehouse. Call tags are for parcel shipments (UPS only) and must be set up through customer service.
The cost of a call tag is $8.00 per package, plus the cost of shipping. The total cost of all call tags combined with all shipping charges will be deducted from your credit amount. A call tag takes 24 hours to process. Once processed, the carrier will make up to 3 attempts to pick up the package(s) from your home or business.
My purchase was damaged in transit. How do I return it, request a replacement, and/or file a claim?
You may log into your account to access the return request tool. When setting up the return please select “it was damaged in shipping” as the return reason. In the description please provide as much detail as possible of the damage. You will be prompted to upload three (3) photographs of the damage.
If you notice damage while the carrier is on site, DO NOT take possession of the damaged product(s). Instead, take a picture of the damage, gather copies of the paperwork from the carrier (if possible), and refuse delivery. Next, contact the customer service team.
If you notice damage after delivery (concealed damage), take pictures of the damage, and complete the return online, or contact the appropriate customer service team. Items shipped via ground shipping must be reported within 30 days. Freight carriers only allow two (2) business days after delivery to file a freight claim. You may set up a claim online through your account.
We will not be able to help with any complaints of damages, including visible or material defects, after the product has been installed or altered.
I did not receive all my products. What do I do?
There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact our customer service team.
My purchase was lost in transit, what should I do?
In case of a lost shipment, please contact our customer service team as soon as possible for assistance.
Who do I contact if I need assistance with a return?
Please call one of our teams for help:
All Products: (800) 375-3403
Appliance Specialist Team: (855) 484-3292
Flooring & Tile Specialist Team: (855) 484-3293
What can I pay with?
We currently accept the following forms of payment:
Amazon Payments: Amazon Payments allows members to establish an account for easy payment at checkout. For more information, visit: https://payments.amazon.com/sdui/sdui/home
Ferguson Line of Credit
Check: Once you've created your cart on one of our sites, contact us and we'll help by getting you additional information and assist with processing your order.
Credit cards: VISA, MasterCard, Discover, and American Express. Your card must have a verifiable billing address.
PayPal: PayPal allows members to have a personal account linked to any bank account or credit card for easy payment at checkout. Visit: https://www.paypal.com.
Wire transfers: Once you've created your cart on one of our sites, contact us and we'll help by getting you additional information and assist with processing your order.
What products does Ferguson Bath, Kitchen & Lighting Gallery offer?
Ferguson Bath, Kitchen & Lighting Gallery offers kitchen, bath, appliance, and lighting products from premium brands.
What are the store hours for Ferguson Bath, Kitchen & Lighting Gallery?
The store is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays and specified holidays.
What is the return policy for items purchased at Ferguson Bath, Kitchen & Lighting Gallery?
You may return most items within 90 days of receipt for a refund, provided they are in resalable condition, unused, and in original packaging. There is no restocking fee.
How do I initiate a return for an item?
Returns can be set up online via your Fergusonhome.com account. Guest users need to create an account to initiate returns or order cancellations.
Are there any exceptions to the return policy?
Certain categories like Tile & Flooring, Appliances, and Furniture have specific return policies and may differ from the general 90-day return policy.
How can I contact Ferguson Bath, Kitchen & Lighting Gallery for assistance?
You can call (800) 375-3403 for general product assistance, (855) 484-3292 for appliance specialists, or (855) 484-3293 for flooring & tile specialists.
Where is Ferguson Bath, Kitchen & Lighting Gallery located?
It is located at 5521 Fruitville Rd, Sarasota, FL 34232, USA.
What nearby restaurants can I visit before or after shopping at Ferguson Bath, Kitchen & Lighting Gallery?
Nearby dining options include Pizza Chef for Italian food, EggTown Sarasota for breakfast and brunch, and Daruma North Sarasota for Japanese cuisine.
Are there other stores nearby where I can shop for related home products?
Yes, nearby stores include Kitchen Art for interior design and contracting services, and hhgregg for appliances and electronics.
What nearby services are available if I want a break from shopping?
You can visit Luxurious Nails & Spa or AB Nails for beauty treatments, or Shapes Fitness for Women if you want to exercise nearby.
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