Lowe's Home Improvement

Reviews

• EG

  E Grayson

  4 days ago
  3.0
  Lowe's always seems to be clean and orderly. Most of the people there are nice and friendly. I have recently decided to Not shop at Lowe's, unless absolutely necessary. Because they have installed Flock Cameras at every entrance / exit and, the tower in the middle of the parking lot. I don't mind security and, in fact promote it. However, Tracking everyday shoppers / buyers, anywhere they go, is completely unacceptable. Once I have made a purchase, our business transaction is complete, until I go back and make another purchase. The very idea that a Vendor or supplier Wants to know where, when, or how I go is just Ludacris. Do they need to know which direction go, or if I travel to another store, bank, or anywhere else? The answer is simply No. Lowe's is losing a long time customer, here. And, hopefully anyone else who values their privacy. The Orange store is doing it, too and I'm not shopping there, for the very same reason. "They shopped here at 8:07am. License plate # identified. Left at 8:32 and proceeded West past 38th avenue Flock location at 8:41. Continuing West , stopped into the Orange store, located at **** and was there for 38 minutes. Subject left from the North exit and their vehicle had materials loaded into the back...". There is No reason for this type of surveillance on everyday people, every minute, every day. Stop the Flock , and stop surveiling your shoppers. Other than that, the store is clean and the people are friendly. Thank you.
• NP

  Natalia Ptasinski

  5 days ago
  2.0
  They overload their floor space with product. It makes it hard to move around, especially with a cart full of wood and boards. They need to open up the sales floor. Way too crowded.
• MW

  Michael Wu

  Apr 26, 2026
  1.0
  This store garden department needs to have someone to manage. I showed the picture to 4 employees, and all just pointed me the direction because I have no way to find it. The are no signs of bay #. I ordered online and picked up today. The plant I got is totally different from online picture. The pickup and return ladies just laughed because the picture from website is totally different. Went there for 2 times with time, gas, and the bad feeling with the result of no management.
• TW

  Trudi Weber

  Apr 20, 2026
  5.0
  My husband and I have been looking for plants for our patio that will last. Green thumb, I do not have. Karl at this location has been amazing. His plant knowledge and patience was key in helping us put together a beautiful patio of plants. He asked the right questions and gave us the best options. Highly recommend Karl and this Lowe’s location.
• SN

  Sarah Newcomb

  Apr 15, 2026
  5.0
  Honestly didn’t expect to leave Lowe’s feeling this good about a trip to the lumber section, but here we are. Shawn helped me out and he was just genuinely one of the nicest, most helpful people I’ve encountered in any store in a long time. I came in a little lost and he took the time to actually walk through everything with me, explained my options, gave me his honest recommendations, and made sure I was leaving with exactly what I needed. No upselling, no rushing me along, just real helpful energy. You can tell he knows his stuff and actually enjoys helping people. That’s hard to fake. If you’re heading to Lowe’s and need help in the wood section, find Shawn. He’s the guy.

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