Fuse Speciality Appliances & Plumbing

Reviews

• JK

  Joanna Katsouli

  1 day ago
  5.0
  Arsenio and George delivered the new oven with white-glove-service both technical and placement of the oven. Friendly smile and service I will definitely furnish my home with Bosch anppl and purchase them exclusively from FUSE Appliances.
• DH

  David Hunter

  1 day ago
  5.0
  Arsenio and Darron are both professional and friendly. Both worked extremely hard and focused on the details. They stayed late and communicated everything. Excellent work. Very impressed.
• AD

  Ana Cecilia Diaz

  Jul 1, 2026
  5.0
  Purchased a 36" Thermador Fridge/Freezer combo. Everyone did an excellent job. I was extremely impressed with the delivery and installation. If I could give them 10+'rating I would! Especially Jose!
• MJ

  Malek J

  Jun 15, 2026
  5.0
  Alejandro Velasquez was awesome and so was the the technician Joe Sanchez. Actually thumbs up to the entire fuse organization. Thank you for all you have done to make my kitchen purchase and installation seamless.
• SH

  Sandra Hernandez-Boza

  Jun 9, 2026
  1.0
  We recently completed a new construction home, still pending CO and purchased our appliances through fuse appliances after The installation of the appliances a week ago we discovered that the refrigerator delivered by Fuse appliances does not include a freezer. This is a subzero refrigerator without freezer or ice. There is no separate freezer purchase as part of our order and at no point during the sales process was it made clear that we would be receiving a refrigerator only unit. We are now about to receive our CO in this brand new home with no freezer no icemaker and no practical way to store frozen food. When we contact a few appliances, Camy Gonzalez our sales person to resolve what appears to be an obvious issue. We were told that this is what we purchased, and that they would not exchange the unit rather than working towards a reasonable solution. The company has shown no concern for our situation. What has been especially disappointing is the lack of communication we have worked with the same salesperson Camy Gomez for years yet once this problem arose, our calls and messages were largely ignored. Customer service has been unresponsive dismissive, and unwilling to take ownership of a situation that has left without a basic household necessity mistakes can happen in any business what separate a good company from a bad one is how they respond when a customer needs help. Unfortunately our experience with Fuse appliance has been extremely frustrating. We spent a significant amount of money outfitting a new home and expected a much higher level of professionalism, communication, and customer Support. Based on our experience I cannot recommend fuse appliances or Camy Gonzalez and Virginia his manager and would strongly encourage Prospective customers to carefully review every appliance specifications and get all the details in writing before purchasing and immediately after delivery.