At Michigan Avenue Self Storage, we make the extra effort to provide outstanding customer service. Part of that means keeping our office open on Saturdays so that customers don’t have to hurry to our property after leaving work. Our facility is clean and well maintained, and all of our parking spots for boats, cars, and RVs are made of either concrete or asphalt. Our typical unit access hours run from 6 a.m. to 9 p.m. every day, but we’ll work with you to provide 24-hour access if needed!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.