Brand Certified
Lowe's Home Improvement
4.1(2057 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
12945 Atlantic Boulevard, Jacksonville, FL
32225, United States
Certified by Lowe's Home Improvement • May 17, 2026
(904) 486-4701
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/FL-Jacksonville/1699?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1699-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Jacksonville, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Lowe's Home Improvement
12945 Atlantic Boulevard, Jacksonville, FL
32225, United States
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,057 reviews
5 stars
1,169
4 stars
425
3 stars
138
2 stars
85
1 star
240
- TWT WMay 10, 20265.0Nice employee, love it. They help me to cut my car key where home depot couldn't do it
- CYCody YoungMay 8, 20261.0customer service associate and manager were nasty. the item i tried to purchase had one price on it, (it was a plant), which was $69.99, but was ringing up for $84. the skus and item number were the same. she wouldn’t listen and told me i didn’t understand. I understood, but apparently she struggled too. very nasty and unprofessional. i will no longer shop at this lowes, and will tell everyone i come across not to either. very unprofessional and incompetent , especially for a manager
- CRC J RApr 29, 20261.0Order item online for pickup - 3 hours after ordered NE Lowes canceled my order by email - stating I did not pick up the order - called customer service and they told me the item ordered was damaged - but Lowes would not make good on the order to get another replacement. Do not order online for pickup! Customers mean nothing to NE Lowes. The attitude of customer service was 'too bad'!
- ASArlind SadikajApr 24, 20261.0Simply terrible, went for an item pick up order 300901102261349179, after receiving a confirmation email that was ready. When I arrived I gave them the order number… waited 30+ minutes to no avail, they simply couldn’t find the store. I asked to call me ones they find so we could come up with a resolution. They call me about 20 minutes later to tell me they found. I said cool I already left please ship it my house. They said we can for a 79 dollar fee.. I laughed as why was I supposed to pay for your negligence. Simply terrible. I would avoid this store.
- LHLou HaskinsApr 24, 20265.0Yesterday I went to the Lowe’s store on Atlantic Boulevard to buy some potting soil for my wife’s new plants. There was a lot of confusion on signs and sales. Debbie, who I assume was a supervisor, saw my confusion. She took complete charge of the situation went way beyond the extra miles to help me out and allowed me to get out of there as a happy customer. Thank you so much and I certainly hope she gets a recognition she deserves.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Jacksonville, FL?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Are there any installation services offered at Lowe's Home Improvement?
Yes, Lowe's offers various installation services such as appliances, cabinets, carpets, countertops, decks, dishwashers, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, and more.
What are the store hours for Lowe's Home Improvement in Jacksonville?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment methods.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates about your order status.
What nearby restaurants can I visit before or after shopping at Lowe's Home Improvement?
Nearby restaurants include Chili's Grill & Bar, Crazy Dogs, Keke's Breakfast Cafe, Moe's Southwest Grill - Queens Harbor, Krispy Kreme, It's Just Wings, and Wendy's, offering a variety of dining options.
Are there nearby services for key and locksmith needs near Lowe's Home Improvement?
Yes, there are several nearby key and locksmith service providers including KeyMe, minuteKEY, and Minute Key, which can assist with your locksmith needs.
Is there a nearby propane supplier to Lowe's Home Improvement for outdoor grilling needs?
Yes, Blue Rhino Propane Exchange is located close to Lowe's and can provide propane for your outdoor grills and other needs.
What are some nearby financial services close to Lowe's Home Improvement?
Nearby financial services include First Florida Credit Union and Suntrust Bank ATM, which can be convenient for your banking needs during your visit.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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