Brand Certified
Lowe's Home Improvement
4.0(2730 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
8054 Philips Highway, Jacksonville, FL
32256, United States
Certified by Lowe's Home Improvement • May 17, 2026
(904) 828-5170
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/FL-Jacksonville/1842?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1842-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Jacksonville, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
2,730 reviews
5 stars
1,504
4 stars
563
3 stars
222
2 stars
120
1 star
321
- DBDavid Bloom4 days ago5.0After dealing with a stressful move, I arrived at Lowe’s needing a few items and was happily greeted by several employees. Wes took the lead and guided me everywhere I needed to go, saving me a ton of time and effort after a long night and drive. Big shoutout to Lowe’s for their consistently great customer service. I’ll definitely continue being a loyal customer.
- EMEdwin MoralesMay 13, 20262.0The amount of stress you can hear on employees voice while answering the phone is a lot. I called to make just one question and the employee was just so stressed out and aggravated that I decided to hung up. Second try calling before heading to store because I'm over 30 min away but I'll just go online or to any other closer hardware store. Call was not even 2 min(including the time trying to get by menu options)
- DFDania FadeleyMay 7, 20265.0I needed to buy a few screws but wasnt sure if they were the right size to fit my drill bit. I brought the screws up to the pro desk and asked the 3 people at the counter, Jasmin, Ed and James, if they could answer a silly girl question. They were very polite, welcoming and even humorous about it. We all laughed and they helped me find what i needed. It was so nice to have three very helpful and welcoming people who didn't judge me for my silly girl question.
- TSTawana “Ms. T.” SneedApr 20, 20261.0This Lowe's was horrible and I've tried giving it a chance twice. One of my bad experiences was in the garden center Fri, 4/17 and the other was today, 4/20. Both visits I experienced very bad customer service. The two employees provided little to no assistance causing me to leave the store without any purchases and will never return. Lowe's, that a really bad business practice.
- CACP AApr 17, 20261.0Buyers beware... its not a true buy 3 get 3 free on soil ... 1 bag rings up 2.29.... whether get just 1 bag or more.. so when ring up 6 bags, bill is not 3x2.29 with 3 free... its 6x2.29. Sale should just read 2.29/bag.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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