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Patricia Gagliano
3 days ago
Ordered furniture on June 4. Told 4-8 weeks delivery. It’s week 12 and still being told probably next week. Poor response from customer service. If I hadn’t already invested over $1200, I’d tell them to keep it!
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Jim Sadlowski
Aug 22, 2026
We enjoyed our time with the sales people and the manager.everyone was great.jim sadlowski
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Diana DeSalvo
Aug 4, 2026
Ed was fantastic! Our experience with him was exceptional. Professional, always smiling, very knowledgable and such a pleasure to work with. Ed always went above and beyond. Ed is a valuable asset to Sims!
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Lisa Sawchuk
Jul 22, 2026
I am writing to share the wonderful experience my mother and I recently had at Sim's Furniture Hudson, thanks to the exceptional service provided by Ed Ferro.
My 80-year-old mother needed to downsize her dining set to accommodate mobility devices. When I went inside to scan for options, I mentioned to Ed that I needed to retrieve my mother and assemble her scooter. Ed kindly informed me that the store had a scooter for Mom to use. I was surprised to learn that Sim's now sells scooters as well, and at a price significantly lower than what we recently paid elsewhere.
Ed's excellent service continued throughout our visit. He thoughtfully brought different chairs directly to my mother so she would not have to repeatedly transfer from the scooter.
Most of my mother's furniture is from Sim's, and I still use the dining set I purchased from your store in 2003. Sim's will always be our first stop for furniture, and we will certainly request Ed in the future.
Thank you, Ed, for going above and beyond and for being so kind to my mother.
Best regards,
Lisa Sawchuk
Called Hudson store spoke to Ed. Very helpful. Drove to store and worked with him on our desired style and color euro recliner chair. He did some inventory search, found what we wanted at main store. Wrote it up at a great price and we drove over and picked it up in Brooksville, saving us a return round trip in the car. Very helpful, listened to what we wanted, and found a solution in stock. Thanks Ed Ferro