Brand Certified
Ferguson Home
4.2(135 reviews)
Certified by Ferguson Home • Jul 05, 2026
Business Details
12085 Metro Pkwy, Fort Myers, FL
33966, United States
Certified by Ferguson Home • Jul 05, 2026
(239) 332-3072
Certified by Ferguson Home • Jul 05, 2026
https://www.fergusonhome.com/showroom/branch/fort-myers-fl-showroom-1119
Certified by Ferguson Home • Jul 05, 2026
About
Certified by Ferguson Home • Jul 05, 2026
Bathroom Supply StoreKitchen Supply StoreLighting StoreAppliance Store
Whether you’re designing a new home or renovating a single room, Ferguson Home offers an unmatched selection of bath, kitchen, and lighting products by renowned brands, ensuring you’ll find everything you need for your project in Fort Myers, FL. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.
Details
- DeliveryNot available
- Curbside pickupNot available
Location
Certified by Ferguson Home • Jul 05, 2026
Hours
Certified by Ferguson Home • Jul 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 3:00 PM
SundayClosed
7/4/202610:00 AM - 3:00 PM
9/5/202610:00 AM - 3:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/24/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
12/26/202610:00 AM - 3:00 PM
12/31/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
1/2/202710:00 AM - 3:00 PM
Reviews
4.2
135 reviews
5 stars
92
4 stars
14
3 stars
7
2 stars
4
1 star
18
- MMMarisa1 day ago5.0We would like to share our great experience with Patricia Saladin, Install Coordinator at Ferguson Naples, Ft Myers, Eddie and Jose, installers. They were very professional and resolved our problem with our refrigerator panel. We had trouble with installation initially but once we started working with Patricia, Eddie and Jose, the issue was finally properly corrected. Thank you !
- AFAmy FlahertyMay 30, 20261.0My daughter and I came into store to get all bathroom accessories for a 4 bathroom house. It appeared that all the sales people were busy so we waited to talk to someone once they freed up. When the sales person approached, she was super dismissive. Acted like she wanted nothing to do with us. I wanted a price on an outdoor light. She told me she’d have to email the company for the price because it’s all custom so I asked her to go ahead and do so… Then, when I proceeded to tell her that I wanted all these bathroom accessories, she was not interested in helping us at first. Then she seemed to become very interested in our business and started to help us. I think when I saw the price of the faucet and wasn’t turned away by it, she realized that maybe I actually had money to purchase items. However, we started a project and she was supposed to email me But she never did. So I contacted her through email. She never responded. Additionally, she never got back to me with the email from the company about the outdoor light I wanted. I really feel like it was a pretty woman scenario where she thought I didn’t have money to buy the items and so she wasn’t interested in helping me. I continued to reach out to her, and she never responded. It’s difficult because I want the items and Ferguson is one of the only places that carries them, but I refuse to give them my money. Never been treated like that before. And for a sales person at a fixture store to act like your superior to me when you have no idea what I do for a living… It’s just utterly disrespectful. I’d actually rather pay more and go to a different store.
- KLKaty LaFleurMay 13, 20265.0We are so grateful for our experience with Brandon and our choice to go with Ferguson Home for our bathroom fixtures! Firstly, the showroom is a gorgeous, designer-curated space that offers lots of ideas. The collections are well-organized with upfront prices. Pricing and selection run the gamut from upscale to high-end luxury. This is our first full bathroom remodel, and we are tackling much of the project ourselves as homeowners. Brandon greatly helped us narrow down our selection from their wide variety of options, giving both expert design and technical advice. Most of the components were quickly delivered, but for the one back ordered piece he gave us ample notice and alternative options in case we were on a deadline. Just sign after sign of not just being well informed but also well practiced. The place feels like a well-oiled machine. Everyone is kind and welcoming even if you don’t have an appointment, however I do recommend calling in advance if you need a bit more attention just to ensure you get an appointment slot. Especially due to our experience with Brandon and the great selection, we will be back again for our second bathroom project. Thank you so much!
- JPJimmy Saint PéreApr 28, 20265.0Great service with great products
- DMDavid MagnanteApr 24, 20265.0I would like to extend my sincerest thanks to Warehouse Manager Gary Peacock and Showroom Manager Sierra Leitz for their help. I had a difficult situation where I ordered toilets for my home, however the order was incorrect. Gary and Sierra went above and beyond to help rectify this situation and get the correct reorder done. Thank you very much! Very pleased with my experience with these two.
Frequently Asked Questions About Ferguson Home
How long do I have to return an item?
For most items, you may initiate a return for refund of the purchase price (not including shipping) within 90 days of receipt. Items cannot be returned or exchanged after 90 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.
Which items are eligible for return?
*Most items can be returned within the stated time frame for a refund (see EXCEPTIONS list below).
To qualify for a general return, the item:
Must be in resalable condition
Must be free from scratches and/or defects
Must not have been installed
Must be in the original manufacturer’s box and packaging and be free of writing.
Must not be missing pieces
Must not be clearance/liquidations/closeout
EXCEPTIONS
Certain product categories have specific returns policies.
Tile & Flooring
Appliance
Furniture
Is there a restocking fee?
No. There is no restocking fee on returned items.
The item I received was defective. How do I get a refund?
You may initiate a return for a defective item within 90 days of receipt for a full refund.
I received the wrong item. How do I get a refund?
You may initiate a return for an incorrect item within 90 days of receipt for a full refund.
How do I set up a return?
You can set up your return online at with your Fergusonhome.com account. An account is necessary to set up returns or cancel orders.
Account Holders
Sign into your account.
Choose “Set up a Return” and follow the on-screen instructions.
Guest User
Select “Orders & Returns” link from the header on Fergusonhome.com, then choose “Set up a Return”
Follow the on-screen instructions to create an account so you may set up your return.
How do I send my return?
We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location.
Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service.
If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup.
How do I cancel an order?
Because our orders process quickly, there is a very short period of time in which an order can be cancelled.
Locate your order by logging into your account. You must have a Fergusonhome.com account to cancel an order. If you placed your order as a “Guest” you must create an account to proceed.
If a “Cancel Order” button is visible, you may cancel your order online without assistance.
If the “Cancel Order” button is not visible, it may be possible to request cancellation before an order ships by contacting our customer service team.
When should I expect my refund?
For most general or defective returns, we will process your credit once we have confirmation that the item has been received and inspected by our warehouse. Please allow 5 to 10 business days following delivery to our warehouse for credits to be issued. Refunds will be issued per our return policy.
For refused shipments, damaged shipments, and freight claims filed within two (2) business days of receipt, credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.
What is a Freight Return Label and when will I receive it?
A Freight Return Label is used to return items via freight (semi-truck, LTL, etc.). This shipping method is used for bulky, heavy, or palletized products.
A Freight Return Label will automatically be issued at no charge for defective returns.
Freight Return Labels for general returns are offered at a per-pallet-flat-rate. The cost will be deducted from your credit.
Labels are emailed separately from your return authorization email. Your label will come with instructions and carrier contact information for scheduling pick-up timeframe.
What is a Call Tag and how does it work?
A call tag is an additional convenience option for general returns, and is set up when a shipping carrier needs to pick up an item from your home or business and deliver it back to our warehouse. Call tags are for parcel shipments (UPS only) and must be set up through customer service.
The cost of a call tag is $8.00 per package, plus the cost of shipping. The total cost of all call tags combined with all shipping charges will be deducted from your credit amount. A call tag takes 24 hours to process. Once processed, the carrier will make up to 3 attempts to pick up the package(s) from your home or business.
My purchase was damaged in transit. How do I return it, request a replacement, and/or file a claim?
You may log into your account to access the return request tool. When setting up the return please select “it was damaged in shipping” as the return reason. In the description please provide as much detail as possible of the damage. You will be prompted to upload three (3) photographs of the damage.
If you notice damage while the carrier is on site, DO NOT take possession of the damaged product(s). Instead, take a picture of the damage, gather copies of the paperwork from the carrier (if possible), and refuse delivery. Next, contact the customer service team.
If you notice damage after delivery (concealed damage), take pictures of the damage, and complete the return online, or contact the appropriate customer service team. Items shipped via ground shipping must be reported within 30 days. Freight carriers only allow two (2) business days after delivery to file a freight claim. You may set up a claim online through your account.
We will not be able to help with any complaints of damages, including visible or material defects, after the product has been installed or altered.
I did not receive all my products. What do I do?
There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact our customer service team.
My purchase was lost in transit, what should I do?
In case of a lost shipment, please contact our customer service team as soon as possible for assistance.
Who do I contact if I need assistance with a return?
Please call one of our teams for help:
All Products: (800) 375-3403
Appliance Specialist Team: (855) 484-3292
Flooring & Tile Specialist Team: (855) 484-3293
What can I pay with?
We currently accept the following forms of payment:
Amazon Payments: Amazon Payments allows members to establish an account for easy payment at checkout. For more information, visit: https://payments.amazon.com/sdui/sdui/home
Ferguson Line of Credit
Check: Once you've created your cart on one of our sites, contact us and we'll help by getting you additional information and assist with processing your order.
Credit cards: VISA, MasterCard, Discover, and American Express. Your card must have a verifiable billing address.
PayPal: PayPal allows members to have a personal account linked to any bank account or credit card for easy payment at checkout. Visit: https://www.paypal.com.
Wire transfers: Once you've created your cart on one of our sites, contact us and we'll help by getting you additional information and assist with processing your order.
What products does Ferguson Home offer for home renovation projects?
Ferguson Home offers a wide selection of bath, kitchen, lighting products, and appliances from renowned brands to support new builds and renovations.
What are the showroom hours for Ferguson Home in Fort Myers, FL?
The showroom is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 10:00 AM to 3:00 PM. It is closed on Sundays and major holidays.
Can I make purchases or returns online with Ferguson Home?
Yes, Ferguson Home provides a best-in-class online experience where you can shop, use digital planning tools, and set up returns through your account.
What is Ferguson Home's return policy?
Most items can be returned within 90 days of receipt in resalable condition without a restocking fee. Some items like tile, appliances, and furniture have specific return policies.
How do I initiate a return or cancel an order at Ferguson Home?
You can initiate returns or cancel orders online through a Fergusonhome.com account. Guest users need to create an account to proceed.
Does Ferguson Home offer same-day delivery or in-store pickup?
No, Ferguson Home does not currently offer same-day delivery, in-store pickup, or curbside pickup services.
What nearby home improvement stores are close to Ferguson Home in Fort Myers?
Nearby home improvement stores include Ferguson Bath, Kitchen & Lighting Gallery and ProSource of Fort Myers, which may offer additional options and complementary services to Ferguson Home.
Are there interior design or contractor services near Ferguson Home for project assistance?
Yes, nearby services include Kitchen Art for interior design and Custom Outdoor Kitchen Concepts for landscaping and construction services, which can support your home renovation.
What can customers do near Ferguson Home while visiting the showroom?
Visitors can explore nearby places like My Planet Mall for shopping or consult local contractors and retailers such as Pace Enclosures and Taylor True Value Rental to enhance their renovation projects.
How can nearby services like Penguin Air Cooling & Heating and Spartan Plumbing complement Ferguson Home’s offerings?
These nearby HVAC and plumbing contractors can provide professional installation and maintenance services to complement the bath, kitchen, and lighting products purchased at Ferguson Home.
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