Twin Lakes Pool & Spa

Reviews

• MW

  McGinnis WaterSki

  Aug 10, 2026
  5.0
  I just had my pool refurbished by Twin Lakes Pool, and they did an amazing job! Their hard work in this heat and their knowledge of their trade were truly first class. I can't stop admiring my new pool. Thank you, Don and his crew, and Earl and Kimberley!
• O2

  Online reviewer 2021

  Jul 21, 2026
  1.0
  Customer service is terrible on this store. I went to buy 2 tanks of chlorine, once entering the store, there was an angry female employee, with long blond hair that refused to to listen anything I hat to say, was just telling very angry for me to read an extremely long text on one of the walls. I just wanted to refill 2 tanks of chlorine. Since I have 2 brand new clean tanks of chlorine, I want to use the same ones, but she didn’t let me say a word, she was very angry and impolite. But since I really needed the chlorine for today I had to get to old dirty horrible looking containers. This lady was talking personal thing with a different employee and being rude with me. Do not go on this store. Attendants is rude, impolite and do not let you speak. Go to Pinch a Penny instead, there they are very polite and nice! Time of the incident was 07/21/26 5:40pm.
• AR

  Alyssa Robinson

  Jul 16, 2026
  5.0
  I wasn't able to use them due to being out of their zone, but my sister communities use them and have great experience. This review is based off that experience but also the fact that even though I am not someone who would be their client, they called me back away to let me know. Customer service lacks so much these days so that was extremely appreciated.
• CG

  Chiti Gane

  Jun 22, 2026
  1.0
  Very bad service. When you ask for explanation, they becoming rude, and they don't want to answer on your question. Prices they change all the time
• KR

  Klaus Raschke

  May 29, 2026
  5.0
  We had Twin Lakes Pools as pool service company, but didn’t notice it also does pool renovations which was needed urgently. The whole process was a very enjoyable experience, from the beginning to end. All people involved did a great job and updated us about the progress all the time. We have several companies renovating various areas of our house. The Twin Lakes team is our favorite company. Professional, efficient, helpful and friendly. We have now a beautiful new pool and look forward using it.We can highly recommend using Twin Lakes for everything related to swimming pools. Thanks, Klaus & Rosemarie Raschke, Weston

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