Brandywine Furniture & Mattress

Reviews

• PS

  Pat Spratley

  May 29, 2026
  1.0
  I’ve purchased from Brandywine for over 20 years and never had a problem or bad experience until now. I ordered a glass curio cabinet, paying for delivery and set up. The delivery ran late, but they did call. After set up in my home, I noticed dents in the frame of the cabinet. Then I was told they were going to leave the glass out the cabinet and I could put the glass in later! The owner’s son proceeded to tell me that the dents in the cabinet and the other flaws were manufacturer defects. After going back and forth with him, he tells me that he has a repair guy that can repair the dents and fix the manufacturer defects. I then noticed the glass doors to the cabinet were uneven. The owner sons had zero customer service skills. He coped a whole fit and seemed clueless that a new cabinet shouldn’t have dents. He then says someone will be in touch 4-6 weeks to repair the “new” curio cabinet. I go into the store and ask for the owner. I was told her son makes all the decisions. While in the store, the sales person says the owner said changed his mind about repairing my cabinet, he’ll replace in 4-6 weeks or so. Bottom line, don’t waste your time or money buying anything from Brandywine. According to the son, almost everything they sell have “manufacturer defects”. They are a family owned company that could care less about customers!
• DD

  Danielle

  May 6, 2026
  3.0
  First time in the store. Haven't received my furniture yet so I'll update that experience soon. But I do feel like they should let customers know, well on advance that delivery time is out a month or so long🥺. No returns No refunds. Only store credit At this moment, I'm regretting going there.
• VM

  Vincent Ameer Muhammad

  Mar 17, 2026
  5.0
  Brandywine furniture customer service very professional and satisfied with product purchased
• YF

  Yvonne Feitner

  Feb 16, 2026
  5.0
  Absolutely impressed with this furniture shop! The showroom is beautifully arranged, making it easy to find pieces that match different styles and budgets. The staff were friendly, patient, and knowledgeable, helping me choose a sofa set and dining table that fit perfectly in my home. Delivery was on time and everything arrived in perfect condition. Great quality at reasonable prices!
• DB

  Dwana Boardley

  Feb 10, 2026
  5.0
  Good

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