Business Details
511 East Basin Rd., New Castle, DE
19720, United States
Certified by Aaron's • May 17, 2026
(302) 221-1200
Certified by Aaron's • May 17, 2026
https://www.aarons.com
Certified by Aaron's • May 17, 2026
About
Certified by Aaron's • May 17, 2026
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 511 East Basin Rd. , New Castle, DE, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Location
Certified by Aaron's • May 17, 2026
Hours
Certified by Aaron's • May 17, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed
Reviews
3.8
83 reviews
5 stars
43
4 stars
12
3 stars
8
2 stars
5
1 star
15
- SLSandy LoughApr 15, 20265.0Jaon and Shawn are the kindest, friendliest people are the store. Joe and Jill helped me choose what I wanted, it was affordable and I am a regular customer. I’ve NEVER been disappointed in these 4 years employees, they know me on a first name basis and treat me like family.
- AGAlyssa grayJul 2, 20241.0If I could give them a zero stars I would! Joe is the worst. Literally brought a washer and dryer to my house I told them they don’t have to hook up I’m in a rush to go back to work. He says they can’t give it to me if they aren’t hooking it up so I say I can pull the other washer dryer out the room will only take a second they can hook it up. He tells me you have a washer and dryer you don’t need this one. I’m telling him this one is broke and how is it any of your buisness if I have one already I’m trying to upgrade it and the other one messes my clothes up and I’m paying for this one? I said they could come in and hook it up and he refused because I have one and wasted my time. Don’t go here and do not go to Joe!! The absolute worst place and I have rented before! He needs to be fired! That is absolutely ridiculous I don’t even feel comfortable going back then contacted the other store and told them don’t rent to me??
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What is Aaron's lease to own program and how does it work?
Aaron's lease to own program allows you to get furniture, appliances, and electronics immediately by making affordable monthly payments over 12, 18, or 24 months until you own the merchandise.
How can I apply for lease ownership at Aaron's New Castle store?
You can apply online at Aarons.com or in-store at 511 East Basin Rd. If shopping in-store, you can also determine your Leasing Power™ online before visiting.
What do I need to provide to apply for leasing at Aaron's?
You'll need to provide your name, contact and residence information, SSN, government issued ID, income details, and possibly references when applying either online or in-store.
What are Aaron's store hours at the New Castle location?
The store is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday till 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Aaron's New Castle offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services for your convenience.
What brands does Aaron's in New Castle carry?
They carry popular brands including LG, Ashley, HP, GE, Samsung, Sony, and Woodhaven for a variety of furniture, appliances, and electronics.
What forms of payment are accepted at Aaron's New Castle store?
Cash, checks, money orders, and all major credit cards are accepted at most Aaron's locations, including the New Castle store.
Are there nearby restaurants I can visit when shopping at Aaron's in New Castle?
Yes, nearby you can find Casa Mariachi for Tex-Mex, Papa Johns Pizza for fast food, Pat's Pizza & Pasta for Italian, and Rivera Artisan Ice Cream for a sweet treat after shopping.
What nearby services can help me with financial needs while shopping at Aaron's?
Nearby financial services include Advance America for payday loans and Western Union for money transfers, both convenient if you need assistance during your visit.
Are there local amenities around Aaron's New Castle that customers might find useful?
Yes, services like Spotless Laundromat LLC, New Castle Barber Shop, and 7-Eleven convenience store are nearby, providing added convenience during your visit to Aaron's.
Brand Certified Facts from Aaron's
This information is certified by Aaron's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website