Business Details
480 Elm St, West Haven, CT
06516, United States
Certified by Aaron's • May 17, 2026
(203) 932-4044
Certified by Aaron's • May 17, 2026
https://www.aarons.com
Certified by Aaron's • May 17, 2026
About
Certified by Aaron's • May 17, 2026
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 480 Elm St , West Haven, CT, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Location
Certified by Aaron's • May 17, 2026
Hours
Certified by Aaron's • May 17, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed
Reviews
3.2
63 reviews
5 stars
30
4 stars
4
3 stars
1
2 stars
4
1 star
24
- KPKori PassosMay 13, 20265.0Monique the manager has been so helpful and I appreciate the customer service. There was a miscommunication about my order and she was able to clear it up very quickly and we are very happy with our items. Shane and the delivery team also were very kind and helpful! Thanks guys!
- APAlex PeaseApr 12, 20265.0Been a customer for over 15 years. I read a lot of the reviews and they are negative, yet I can only come to the conclusion that these people posting are just not happy no matter what service they received. I have made over ten major purchases from the West Haven store and yes there have been some issues but they were always rectified in time. I will admit that Aaron's is expensive yet they fit a niche of need when finances are tight. I think that most of all people need to read what they are signing. It is a contract and after the first four months you can cancel without penalty. I have bought many items that were returns and I will say I have made out like a bandit. Overall I believe I have come out with the better deal over time. Some people you cannot please, even if something was given to them for free they would complain, they would say it was junk and that's why it is free... But they still took it! Most of all, when I have a problem they fix it. What more can you ask for?
- SBStephanie BissonJan 14, 20261.0I reached out to Aaron about my couch that was delivered dirty, crumbs under the cushions and broke but yet had a tag that it was sterilized waited for a call back. About 2 months later got a call to see if I wanted to rent anything else told them I'm still waiting for a call from 2 months ago. Finally spoke with the manager who stated she put a claim in for the couch being broke and here we are about another 2-3 months and have not heard back from any one. I never had this issue with them in the past it has always been a good experience but now I will be taken my business somewhere else.
- LCLaurie ChmielewskiAug 17, 20215.0Was in an out with a brand new TV in 15-20 mins. Easy an the woman I dealt with was fantastic. I will definitely go back in future if I need to.
- MSMartin SpragueJul 22, 20171.0Wouldn't recommend anyone to rent or buy anything from them. The people that work there are like the product they provide.... GARBAGE.Rude unprofessional,undereducated manager. We'll I believe I must be the only account that they have because they start their relentless calling @ 8 am on the day my payment is due. Would never recommend this place to anyone..... it's a rip off, garbage furniture, over inflated prices and terrible management and employees
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What is the lease-to-own program at Aaron's and how does it work?
Aaron's lease-to-own program lets you rent merchandise with periodic payments. If you complete all payments or exercise an early purchase option, you own the item. This allows you to get products without a big upfront cost or credit requirement.
How do I start the application process at Aaron's?
You can apply online at Aarons.com or complete an application in-store. To check your in-store Leasing Power™, visit apply.aarons.com before your visit.
What information is required to apply for a lease at Aaron's?
You need to provide your name, contact info, SSN, government-issued ID, income details, residence information, and references if applicable when applying online or in-store.
What are Aaron's store hours in West Haven, CT?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
What types of products does Aaron's offer at the West Haven store?
Aaron's offers bedroom, living room, dining room, office, kids, and outdoor furniture; washers & dryers; refrigerators; TVs; mattresses; computers; gaming; appliances; and home theater products.
What payment methods are accepted at Aaron's?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
What delivery and pickup options are available at Aaron's West Haven location?
The store provides in-store pickup, curbside pickup, delivery, and same-day delivery services for your convenience.
Are there any local amenities near Aaron's West Haven store that customers can visit?
Yes, nearby places include Warehouse Wines & Spirits, Stop & Shop supermarket, Starbucks coffee shop, and Dollar and Dream discount store, which customers might visit before or after shopping at Aaron's.
How can nearby banks like Peoples United Bank and M&T Bank assist Aaron's customers?
Customers can conveniently access banking services at nearby Peoples United Bank and M&T Bank for financial needs related to their purchases, payments, or leases at Aaron's.
Are there fitness and wellness centers near Aaron's in West Haven?
Yes, nearby fitness and wellness options include Armstrong Fitness Center, JCV Fitness gym, Tommy's Tanning salon, and Tommy's Wax Center spa for health and self-care before or after shopping visits.
Brand Certified Facts from Aaron's
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Certified May 17, 2026Yext Knowledge Graph
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