Brand Certified
Tempur-Pedic Flagship Store
5.0(1,041 reviews)
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
Business Details
100 North Water Street, Norwalk, CT
06854, United States
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
(475) 470-7609
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-norwalk/
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
About
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
Mattress StoreBedding StoreBedroom Furniture StoreTempur Sealy International Inc.
Visit our Tempur Pedic® Flagship Store where you can explore our complete collection with expert guidance focused entirely on you. More than a typical mattress store, this is a personalized one-on-one Flagship experience designed around your unique comfort and sleep needs. Visit us today and experience Tempur Pedic® like never before.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
Hours
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
5.0
1,041 reviews
5 stars
1,038
4 stars2
3 stars0
2 stars0
1 star1
- JHJessica HeOct 11, 20265.0I have to thank Mr. Anshul Dutt for helping me find my new pillow! He was very patient and knowledgeable while I tried out the different pillow options. I didn’t feel rushed or pressured into a purchase and found my new pillow which is both supportive and the right amount of firm/soft. He was also kind enough to tell me about an upcoming deal! Had he not alerted me I would’ve missed out on some great savings. Very grateful for him and my experience at the store
- CBChelsea BelloOct 6, 20265.0Excellent service! Darryl was great, super helpful and very kind. Excited about my new pillow!!
- CTChristine ThorpeOct 1, 20265.0Great experience shopping here - from the moment we walked in and were helped by Darryl, to the day received our bed, as well as a follow up call to ensure everything went well. Highly recommend
- FKFrank KudlickiSep 29, 20265.0Jesse was very helpful with the purchase of our mattress.
- CMClaudia MunozSep 28, 20265.0I had such a great experience at the Tempur-Pedic Flagship Store, and Anshul was absolutely wonderful! He was incredibly helpful, knowledgeable, and patient, and gave me all the time and information I needed to find the perfect mattress and base for me. We never felt rushed or pressured. He even gave us snacks while we tried out all the different mattresses and bases, and took the time to show us all the cool features and let us test everything out for ourselves. I ended up getting the TEMPUR-Ergo® ProSmart® Adjustable Base, and I’m obsessed with it! It inclines on both sides, connects through Bluetooth, has built-in speakers so you can watch a movie with surround sound, and even has a massage/vibration feature. I fall asleep with the vibration on almost every night and sleep like a baby 😴 Investing in better sleep has genuinely made such a difference in my life. I feel like improving the quality of my sleep has brought me so much more clarity, energy, and productivity. If you’re considering a Tempur-Pedic, definitely go see Anshul! He made the entire experience enjoyable from beginning to end, and I couldn’t be happier with my purchase. Highly recommend!!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress from this store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames, except for unusual or non-U.S. sizes. For best support, use a flat, solid surface or appropriate slatted foundation.
How will my mattress be delivered if I purchase from the Tempur-Pedic Flagship Store in Norwalk?
Most mattresses come with free White Glove delivery, including setup and removal of packaging. The TEMPUR-Cloud model ships compressed via UPS for self-setup without old mattress removal.
What is the difference between Medium and Medium Hybrid Tempur-Pedic mattresses?
Medium Hybrid mattresses combine TEMPUR material with a coil system, offering pressure relief with a more responsive and slightly softer feel than non-hybrid Medium mattresses.
Does the store offer customized mattresses for non-traditional locations like RVs or boats?
Yes, custom sizing is available through an authorized partner. Contact their Sleep Experts at 888-811-5053 to discuss your custom dimensions and expedite ordering.
Are replacement covers available for Tempur-Pedic mattresses purchased at this location?
Replacement covers can be ordered online for current mattress models. For older models or assistance, in-store Sleep Guides can help you find the right cover.
What are the store hours for the Tempur-Pedic Flagship Store at SoNo Collection Mall in Norwalk?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment options are accepted at the Tempur-Pedic Flagship Store in Norwalk?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.
If I'm visiting the Tempur-Pedic Flagship Store, are there good dining options nearby?
Yes, you can enjoy nearby dining at Pokelicious for Hawaiian poke or sushi, Sono Ramen for Japanese cuisine, Pretzelmaker for snacks, and Starbucks for coffee before or after shopping.
Are there any nearby stores for fashion or beauty if I want to shop around?
Near the store, you can find Intimissimi, Hollister Co., Zara, and Talbots for clothing. For beauty needs, check out LUSH cosmetics or Skull and Combs Company SoNo hair salon.
What nearby facilities can help me relax or get pampered when visiting the Tempur-Pedic Flagship Store?
You can relax at The SoNo Nails & Spa or get a haircut at Adam Manning barber and beauty salon close by, making it easy to combine self-care with shopping.
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