Dealing with this company for a couple years and they have terrible communication and ridiculous billing system. They don’t have online billing option, you have to send check or money order in the mail to pay your invoice and they send invoices months after service and then charge you late fees. I will never do business with this company again
KF
Khalilah Fisher
Dec 13, 2023
1.0
We used Able irrigation in the past however after speaking with a very rude and disrespectful receptionist named Andrea we will no longer continue service. Unfortunately our previous account was handled by my mother who passed away very unexpectedly on 11/11. Andrea was quick to inform me my mother had a balance, which I insured would be handled immediately prior to any new service. She then informed me late fees will also be charged. I asked for consideration based on the fact her passing was unexpected and we currently are getting all accounts transferred. Without any empathy or compassion she stated “well it’s only $15 SHE needs to pay the balance and late fee first”! I quickly reminded her that SHE had passed away and SHE was not just dodging a bill. Andrea then proceeded to tell me “well she called for service in November, so.” This was not about $15 this was about the tone and disrespectful manner of the young lady answering the call. I wished her well and prayed she would never have to experience the unexpected loss of a parent. I encourage those who are not customer service oriented to seek training or perhaps find another profession more suitable to their liking.
SL
Sun Kyoung Lee
Sep 10, 2020
1.0
After my family bought a house, we contacted Able Irrigation to see if the house has an automatic irrigation system. The worker swung by, and told me there is an automatic switch in the basement. It took less than 5 minutes to check the whole condition of the system, and they sent the invoice of $150 with details of what "works" need to be done (totaling about $1000 such as repositioning sprinkler heads). When I said the invoice of $150 for a quick visit seems a bit too high, they said they would deduct the $150 when we work with them in the future. We contacted that we would like to move sprinkler heads, but some of the services that they listed won't be needed, they said "more work needs to be done than just moving and replacing 4 heads. We are not interested in just moving the 4 heads, more work is needed." (BY THE WAY, this job itself costs $$) This is a direct quote from the owner. When we replied that we would only need to move heads, they do NOT even respond to our emails or requests...
We hired another irrigation expert to see if what they listed in the invoice as the "required service" was truly needed, and we were told that these jobs DON'T NEED TO BE DONE.
If you want to pay $150 for (literally) minutes-visit, and A VERY LONG, REQUIRED list of jobs that you ACTUALLY DO NOT NEED..... go ahead.
We learned our expensive lessons a hard way.
JC
Jonathan Corilla
Jun 19, 2020
5.0
I had able irrigation install my system a couple years ago and they did such a great job. Owner and crew was professional and friendly. I am very picky and can usually find something that I don’t like but the whole installation was done very well with essentially no apparent disturbance to the lawn. I recently had then make a minor modification and it was done very well, owner very nice as always.
DK
Dan Koval
Dec 3, 2017
5.0
If you are looking for a contractor with integrity, this is your guy. I worked with Paul in 1998 and he still ranks in the top employers I had.
Able Irrigation specializes in irrigation system construction, sprinkler garden and lawn installation and service.
Where is Able Irrigation located?
Able Irrigation is located at 555 Sherman Avenue, Hamden, CT 06514, United States.
What are the operating hours of Able Irrigation?
Able Irrigation is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.
What payment options are accepted at Able Irrigation?
Able Irrigation accepts cash, check, MasterCard, and Visa payments.
How can I contact Able Irrigation?
You can contact Able Irrigation by phone at +1 203-281-3125 or by email at mavitable+modified@att.net.
Does Able Irrigation have an online presence?
Yes, Able Irrigation has a website at http://www.ableirrigationct.com and a Facebook page at https://www.facebook.com/pages/Able-Irrigation/167738233238478.
When was Able Irrigation established?
Able Irrigation was established in 1982.
What brands does Able Irrigation work with?
Able Irrigation works with the Toro brand.
Are there fitness centers near Able Irrigation?
Yes, C & C Fitness Equipment and Stronghold Training Center are nearby fitness centers, which you might visit before or after your appointment with Able Irrigation.
What nearby attractions or amenities can I visit when in the Able Irrigation area?
Nearby you can also explore Quinnipiac University Theater Arts Center and the Quinnipiac University Black Box Theater for cultural experiences, or visit The Care of Trees for landscaping needs.
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