The Lock Up Self Storage in Branford, CT is a family owned and operated storage facility company that has been in the self storage business since 1976. The Lock Up operates storage centers in eight states.
Our clients enjoy peace of mind with our storage units, knowing their valuables are protected by 24-hour camera monitoring and electronic coded access.
Customers also enjoy climate-controlled self storage units, carpeted hallways and access to a free move-in truck with each new self storage unit rental.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.