AM
Alyssa McMahon (maarsargo)
Oct 1, 2026
TLDR; Lowe’s has all but perfected its role in our dystopian reality of late-stage capitalism. And nobody involved in this saga is going to get a kiss on the forehead or a gold star or any sort of promotion at the end of the year for shafting me over a dishwasher.
Seriously, we’re ALL being shafted by ALL corporations ALL the time. Am I the only one getting chafed? Yet these companies have somehow convinced their employees to bend over a table at will and then those employees force everyone else to bend over it too. It’s like they’ve resigned themselves to being cogs in a greed-ridden corporate cacotopia that is hell-bent on destroying the very fabric of society one appliance at a time.
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Anyway, if you’d like the full story here it is:
Our 2006 dishwasher recently broke, and after much deliberation, we decided to “upgrade” rather than scavenge for parts to our beloved, albeit long-discontinued dishwasher. That was our first mistake. Our second mistake was trusting that Lowe’s or any of its employees had a single shred of honor or dignity.
See, we bought a WHOLE NEW dishwasher. What we received was MOST of a dishwasher. Somehow our brand new, out of the box appliance was MISSING pieces. I called the Lowe’s customer service line as well as this particular store to try and find a solution.
First, I asked if they could simply send us the missing part. It was, in their words, “impossible.” As if dishwashers themselves are not made of parts. Instead, they gave us this supposed solution… We had to 1) find a way to bring the partial one to the store, 2) wait for a refund, 3) repurchase a new one, and 4) this is the kicker, pay full price for another installation. I refuse to let any corporation wear me down enough to the point where they convince me to pay double because of their own incompetence.
After another TWO MONTHS of giving us the runaround, they connected me with their “Bosche representative” who allegedly ordered us the missing part. It was suspiciously convenient given the hassle they gave us when we made this request in the first place.
Alas, it was too good to be true. Because, what do you know, the “Bosche” part they sent us doesn’t fit our dishwasher. They clearly just grabbed some random off-brand piece from the shelf. They then scheduled a “complimentary” install, just so an alleged expert could come to our house and tell us that it was, as we all know, the wrong piece.
I have become so frustrated, that I am now contemplating walking into the store and taking the part right off their show model. I wouldn’t even consider it shoplifting at this point. Afterall, I paid for it.
My husband, being the more “rational” person in our relationship, decided he was fed up. He took the shoddy part they sent us and marched out to our garage so he could hand-drill new holes in order to MAKE it fit the dishwasher. (I love him so much.) Now, do we TECHNICALLY have a “whole” dishwasher? Sure. But it is surely no thanks to Lowe’s or their godless, indoctrinated associates.
