Pye-Barker Fire & Safety

Reviews

• RS

  Russell Schlyer

  Nov 4, 2022
  1.0
  Works fine until it doesn’t. And when it doesn’t it gets ugly quickly. We couldn’t set an alarm for our location and they told us to just leave it be for a couple days. Didn’t know when they could come out to fix it. And the likelihood something would happen was low. Then have the balls to try and charge a cancelation fee when we switched to a provider that actually cares about their customers property. If they can’t support their own product why should we be paying for anything?
• TK

  Tyler Kuntz

  Apr 17, 2020
  2.0
  They were very professional and great with the install how ever we have been trying to get them to service/ repair camera system since November of 2019 it is now April of 2020 they have sent two different techs out both diagnosed the same part. Recieved a bill for them to show up and not fix the problem after 6 plus months they did get cameras working all 4 different feild techs were vary professional how ever not inpresed with the time and it took to resolve the issue
• SB

  Shannon B

  Apr 3, 2018
  2.0
  customer service is lacking to say the least. I use this company for my business and NEVER get help with the people who answer the phone. can’t teach an old dog new tricks. upgrade needs to happen in the customer service department! beside that’s the gentleman who installed my system was amazing, funny and so helpful! wish i could deal with him every time! but they charge you if the front desk can’t do it which is everytime i call lol
• KW

  KSusan Watson

  Jul 12, 2017
  1.0
  After 20 years as a continually paying customer, our association has ended in a dispute over charitable donation for the local high school. The business owner is not equipped to handle customer service nor does she know the first thing about professionalism.
• RR

  Randall Raziano

  May 1, 2013
  5.0
  great job with alarm and stereo system.

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