Horizon Appliance & HVAC

Reviews

• AC

  Alex Cruz

  May 11, 2026
  5.0
  Service technician Tom Dorsa and diagnosed and repaired an issue with my clothes dryer. He explained things very well and was very efficient in getting it repaired. I also like the text updates that customers get which tell us about the Technicians and let us know when they will be arriving.
• PC

  Peter Cassel

  May 7, 2026
  5.0
  Diagnose the clothes washer and performed repair properly
• NS

  Nick Stilts

  Apr 21, 2026
  1.0
  Absolutely horrible. As someone who works in customer service there is not a single excuse you can use to tell me why I have gotten my over $400 back for my refund. It has been over a month and still the money is not in my account. Every time I contact the company I get told that the money should be in my account in a couple of days and it’s not. This is no way to handle business at all. I even called last week again and the owner said that they are a Monday through Friday company and they will look into it this week. I’m done waiting and I want my money back NOW!
• SB

  Steve Barnett

  Apr 15, 2026
  3.0
  Travis was polite. I think the issue didn't require a 450$ part for out fridge as we had the same issue twice before back when the company was actually horizon appliance and they fixed it each time for around 200 bucks with no new parts. In the end we bought a new fridge rather than pay the 450$
• JL

  Jason Lindsay

  Apr 6, 2026
  4.0
  Woelfel appliance did a great job on our dishwasher repair. They came back after realizing the work wasn’t completely done the first time and didn’t charge extra labor. The technician Tom was very thorough and made sure that the dishwasher was completely functional before leaving.

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