Aptive Pest Control

Reviews

• DH

  Dan Haynam

  5 days ago
  1.0
  DO NOT USE if you run a short term rental. This company said they could enter the property without an adult present, and then changed their tune after we had signed up. They did not disclose that they lock you into a 24 month agreement and charge a $200 early cancelation fee. They were not able to treat the property during the turnover window.
• TB

  Tanya B

  Jul 1, 2026
  4.0
  Cooper was very thorough and removed not one, but three hornets' nests today. Also many less spiders in the basement since they started servicing the house 6 yrs ago. Pricey, but they give me peace of mind.
• SS

  Sam Sawyers

  Jun 29, 2026
  1.0
  Worst service I’ve received from any company in a long time. Door to door salesman made big promises to justify the higher than standard prices but I was ok with a premium price for a premium service… but they went beyond not delivering. I got one service, the guy showed up acting weird, sprayed half of one level inside my home before deciding to do outside first instead. I look around 30 min later as I don’t see or hear anything and the guy is gone, left my front door wide open, his van is gone and then I get a text later that evening from him saying his sprayer was having troubles and a bit about how hard it was for him to get home… (weird). I figured he would be back in a day or two to finish but never heard back. Got charged the next months $120 still having seen no one and log onto their portal to check my account and upcoming appointments… nothing scheduled. So they did a half (not even) job charged like $200+ for it then charged me again before even having my next service on the schedule. TERRIBLE WAY TO RUN A BUSINESS. I called to cancel and was given a wild run around, finally escalating it up a few people to be told the manager is going into a meeting and will call me back in an hour.. two hours later no call, I call back and have to fight my way up the ladder again, I tell them exactly what they told me last time and the person on the other end has the GALL to use the same obviously scripted line to try and get you off the phone that “well actually the manager is going into a meeting and will call you back in an hour”….. LIKE I DIDN’T JUST EXPLAIN TO THEM THE LAST PERSON PULLED THAT ONE. Told them that was unacceptable and had to argue with them for another 5-10 minutes before they finally agreed to cancel my contract without the $200 cancelation fee and to refund the $120 for the current months service I had been charged without even being on the schedule. It has now been around 3 weeks and I have not received that refund. THIS COMPANY IS EITHER A JOKE OR A SCAM AND I CAN NOT RECOMMEND AGAINST THEM MORE STRONGLY.
• KF

  Kathryn Foster

  Jun 29, 2026
  1.0
  Zane cold called our house in south Boulder in early June selling Aptive Pest Control Services. His sales pitch is good and we ended up signing with Aptive for one year. We wanted to give him a chance. To our dismay, the servicemen arrived and failed to treat for wasps, which was our primary issue, and installed an ugly flying insect trap in an inappropriate, highly visible location. When we called Zane to request follow up, he pushed us onto someone else. We signed with him because he presented himself as the person who could solve our problems with household pests; but that's not who he is. He's just a salesman. We went out on a limb to give him a chance and he failed to take ownership. He will not make sure you get good service nor that your problems are resolved. Once he's gotten you to sign he will not provide service. I would NOT SIGN A CONTRACT WITH ZANE again, and we will definitely not be renewing.
• GG

  Geoff

  Jun 16, 2026
  1.0
  Stop opening my screen door and beating on the door.

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