American Furniture Warehouse

Reviews

• SS

  smog453

  3 days ago
  5.0
  Wow this is a great place. Great deals on couches that are affordable. Employees don’t bother you like other furniture stores. John hoody helped us find the best couch possible with in our budget.
• YH

  Yhari Hudson

  3 days ago
  5.0
  Went shopping here with my parents and we spent nearly two hours checking different bedroom sets. The staff stayed patient the entire time even while answering repeated questions from my mother. We finally bought a dresser and bedside tables, and the quality genuinely feels worth the price.
• ML

  Matthew Link

  May 10, 2026
  5.0
  We came in today generally searching and looking for a sofa for our new home. Thanks to John Hoody who assisted us today, we wound up walking out with a full two bedrooms, full living room, dining room, and more for our new home! He is absolutely amazing!
• SC

  Sherry Courtney

  May 6, 2026
  5.0
  I worked with John Hoody and he was absolutely amazing! I needed a new set of bookcases and they didn’t have what I wanted in the store, but I had seen a few options online at another retailer. John was able to place a special order for me and they were delivered last week. My new bookcases are gorgeous and I felt so much more comfortable having someone local to work with! The team delivering it did an amazing job also! I have not done much shopping with AFW as I tend to buy most of my furniture from Arhuas and ZGallerie, but will absolutely give AFW another look after this experience!
• AJ

  ashley johnson

  Apr 20, 2026
  1.0
  We had several issues with our dining room table order. The first time it was delivered and set up, the table came to us damaged from the warehouse, the delivery guys requested a new table to be sent to us, the second table that was brought to us the second time had the same issue, it came damaged, so the delivery guys set up another table to be delivered to us today. We got a call saying that the table was damaged by delivery driver on the way here and that we would need to reschedule, the call then got dropped, I called the customer service number and the person that I spoke to was ABSOLUTELY RUDE and said that all she could do for us is a $35 in-store credit. For an order that was $4930.54??? You want to offer me a $35 in-store credit? Is that a joke? I then asked her to speak with her manager, and she said that she was the highest person in the customer service department and that there was no one else I could talk to, I asked her again to speak with her manager, and then she hung up on me. This is absolutely ridiculous, we need to get our table and the delivery fee that we paid needs to be waived and reimbursed to us for all the issues that we have had with this.

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