This profile is uncertified and using publicly sourced data
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Business Details
About
Hot Tub Store
Crystal River Spas was founded by Joan Boyles in the 1980s when she helped her husband’s construction company bring in hot tubs from out of state. Since 1987, Crystal River Spas has carried Hot Spring Spas as their primary brand of spa, known for being the most efficient, innovative spas for cold weather climates with the best massage, filtration, and insulation. Crystal River Spas continues to sell, service, and support Hot Spring Spas, along with their sister brand, Caldera Spas. Crystal River Spas also is proud to carry Endless Pool Swim Spas, Tylo and Dundalk Saunas, and Hot Spring Cold Plunge products. Come stop by and see what makes Crystal River Spas truly "The Hot Tub Experts".
Location
Hours
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday10:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.