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Crystal River Spas (Formerly Soak Hot Tubs & Endless Pools)

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About

Hot Tub Store
Soak Hot Tubs & Endless Pools is now Crystal River Spas, and is Basalt, Colorado's retail store for Hot Spring & Caldera Spas, Tylo & Dundalk Saunas, Endless Pools, Water Care Product, Covana Covers and accessories. While we previously operated as Crystal River's sister store, we are now one family and one business to serve your Hot Tub, Sauna, and Wellness needs in the Roaring Fork Valley.

Location

Crystal River Spas (Formerly Soak Hot Tubs & Endless Pools)
370 Market St, Basalt, CO
81621, United States

Hours

Monday10:00 AM - 5:30 PM
Tuesday10:00 AM - 5:30 PM
Wednesday10:00 AM - 5:30 PM
Thursday10:00 AM - 5:30 PM
Friday10:00 AM - 5:30 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.