Aptive Pest Control

Reviews

• JM

  James Morfin

  1 day ago
  1.0
  Alex came to my home and told me that the spray was pet friendly, that we can stay in the house while they spray and that they would leave mosquito traps in my back yard. They sprayed on July 3rd. My dog started vomiting that same day. My Asthma flared up and they left no traps. I called Alex and he told me we shouldn't of let the dog back in for at least half hour to an hour. I was never told that. Plus un 4th of July we were getting bit by mosquitos. I called to cancel and they still charges me $200. Be careful when dealing with them.
• SE

  Sherondica Ellis

  1 day ago
  1.0
  Selected the premium service from the sales agent and indicated I have an extreme issue with mosquitoes. That was my primary reason for signing up. I have a great outdoor space but the mosquitoes are vicious. He agreed to ensure bait traps were set for an upcoming movie night. The service provider showed up and sprayed but he had no bait traps. He indicated he would have someone else stop by and set them up. No one came. I was displeased so I called to exercise my right of rescission and cancel the contract. Unfortunately it was the 4th and the automated chatbot instructed me to call back during business hours. Called on Monday as was scheduled an appointment with a 4 hour window. Waited the 4 hours and the service provider “no-showed.” Called and waited 45 minutes to speak with agent so I could cancel the contract and got the most combative, unprofessional agent I have experienced in a while. She explained I missed my window to cancel, the agent may have had personal reasons for not being able to make the appointment, refused to let me speak with a supervisor and then disconnected my call after telling me I would be invoiced for the cancellation fee. I called back and spoke with a supervisor who was professional and she waived the fee and documented the previous agents behavior for escalation.
• KS

  Kathleen Schoeny

  3 days ago
  5.0
  The gentlemen who who have taken care of my house are very thorough. This time I had stepped out of the house so I was called to inquire if there was anything that was concerning. As always, this young man was polite and respectful. I live right next to a sewer manhole, so BIG cockroaches are a real problem. After every service there are dead cockroaches all around the outside of my house! Every dead one outside is one that didn’t make it in! Very happy with this service!
• TG

  T Gonzo

  Jun 27, 2026
  5.0
  I have been using Aptive for a few years now. Our family comments on the reduction of our most annoying creepy crawlies, the huge roaches. We rarely see them anymore. Yesterday we had a treatment, and the guys came into our home to examine our kitchen because I complained about tiny beetles. They showed us all the places they could be entering the house, and things they probably are attracted to, and gave us sticky trays (not blue trays), and sprayed with a clove oil mixture. I appreciate the approach and that they are as natural as possible to treat bugs.
• JA

  Jose Alvarez

  Jun 24, 2026
  1.0
  Unfortunately i signed up the contract for a year. The service varies depending on who shows up some guys do just good some don't. However i am canceling my service with this company my next appointment was scheduled for july 10th. Today is june 24th and i am not even home. Their tech decided to show up to treat my house they only spray the porch because no one is home to give access to the backyard and i got charged for the service! Then i called customer service to prevent them from charging my card. They went ahead and charged me anyway. Very very bad practices. And one the photos of the supposedly treatment is not even my house porch. It's some random porch. So why am i paying for their mistake? The supposedly supervisor said she couldn't do anything. I would lile to know of she'd pay for something that did not get done on a day that was not even scheduled to be done. I am very upset

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